Staff Planning Manager

  • Puebla, Puebla, Puebla, Mexico
  • Full-time

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them.

We are determined to bring a little bit of Sweden to Mexico.

Job Description


To ensure staffing optimisation process delivers to the needs of the store while continuously seeking and coordinating business opportunities through optimised staff planning focussed on our co-worker, customer and business.


Together with the Business Navigation Manager, Human Resource Manager and input from the matrix contribute to the store staffing approach followed by the development of a store staffing action plan which secures best use of available resources, a diverse, appropriate staff structure and meets the defined business and productivity goals, therefore contributing to the reaching of the regional staffing approach.

Aware of the people strategy and ensuring the regional and local principles/ guidelines are implemented in the staff planning process reflected in our co-workers’ schedules and advise to Human Resource on recruitment and store staffing structure.

Co-operate across functions in the store as a credible partner to ensure everyone understands and contributes to the Staff planning process with focus on co-worker, customer and business

Responsible for the utilisation of staffing systems and tools in the store, ensuring they reflect optimised staff planning practices.

Responsible for safeguarding the stores complete staff planning process from forecasting to execution of the schedule, by timely posting of schedules, ensuring scheduled hours include planned absences, advising managers in maximizing resource availability and skill-base across all departments while co-worker, customer and business needs are sustained.

Responsible for following up on the store Staff planning process from forecasting, where highlighting commercial influences are taken into consideration, identifying and escalating when the scheduled or actual hours exceed the agreed financial framework and possible improvements in the process for the store are identified, to following up that schedules comply with all labour rules and internal requirements.

Contribute to the delivery of objectives in the store staffing approach by securing close follow-up on staff planning and related retail KPI’s with accurate reporting leading to exploring best practices and opportunities for benchmarking throughout the regional staff planning matrix organisation.

Identify talent ensuring the competence development and succession planning for the Staff planning Specialists by providing transfer of knowledge, expertise, and training in all aspects of the staff planning process.

Educate and empower all co-workers and external service providers on all aspects of the Ikano Code of Conduct, Anti-corruption & Bribery Policy, operational procedures and local legislation relating but not limited to health, safety and security and the environment, cultivating a culture of transparency and ethical conduct.

Act as a responsible partner internally and externally, committed to creating a positive impact on people and planet by taking relevant actions that contribute toward our long-term sustainability objectives



  • Leading business through people
  • Steer the business towards long term growth and profitability
  • Constantly look for more effective ways of working
  • I am hungry for knowledge and want to increase my skills and learning, using this to benefit IKEA and grow personally
  • Interest in home furnishing and understanding of IKEA values and what it means for people´s everyday life at home


  • Retail processes, working methods and tools
  • Staff cost and scheduling management
  • Local laws in relation to labour law
  • High level of proficiency in Microsoft Office applications


  • Strategic business partner, with analytical skills able to translate business needs into financial consequences and solutions.
  • Good communication skills with ability to influence and create energy and commitment within the organisation.
  • Strong sense of urgency and result orientation.
  • Ability to recognise outside trends relevant for your local market and translate them into business opportunities.
  • Change management

Additional Information

This position is based in Puebla and  offers a rare opportunity to be part of the establishment of IKEA in a whole new market. You will get a chance to push boundaries and influence the direction of IKEA in Puebla. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective.Because here opportunities arise and growth follows.

If you are interested to be part of our team please apply here!

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