Store IT Helpdesk (Thumamah Store)

  • Riyadh 11564, Saudi Arabia
  • Full-time

Company Description

Come help us create a better everyday life for the many people. That’s the IKEA vision. We do that by offering a wide range of home furnishings with good design and function at prices so low that as many people will be able to afford them.

Job Description

Main Responsibilities: 

  • Ensure all IKEA IT operations in the store functioning well  Support IKEA coworker’s hardware and applications related issues.
  • Coordinate and communicate with IKEA vendors and service office IT colleagues to work together on project and IKEA applications issues.
  •  Secure all the software installed on the user’s PC with licenses. 
  • Secure daily IT routine and performing the checklist  Monitor daily scheduler jobs and ensure sales statement posted.
  • Ensure all the daily and weekly backup jobs completed successfully for all three stores and service office. 
  • Ensure and complete any backup restoration request. 
  • Preventive maintenance of Data center, hardware and servers. 
  • Coordinate with vendor for POS machines maintenance. 
  • Ensure data optimizing on weekly basis.
  • Secure Monthly IFB and annual store inventory support and preparation. 
  • work on effective ways to reduce the IT Budget.

Qualifications

 

  • Bachelor Degree in IT/ Computer/Networking.
  • Must have strong communication skills in both Arabic and English.
  • Microsoft/CISCO Certification is preferable.
  • Excellent computer skills.
  • Willing to cover shifts and provide a required support during weekends, holidays and peak seasons according to the requirements to resolve incidents on time manner.
  • Problem solving and Troubleshooting skills.

 

Additional Information

This position is in Riyadh Store

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