Join us to reshape the future of chronic disease management! iHealth Labs introduced the first smartphone-connected blood pressure monitor in the world. Since then, iHealth Labs has become a global leader in digital health technology, offering a line of award-winning mobile health devices and comprehensive chronic disease management solutions. Our mission is to connect patient care at the doctor’s office with individual’s daily life and provide real-time support to empower people with chronic conditions live healthier. 

PRIMARY DUTIES AND RESPONSIBILITIES:

• This role requires you to be tech-savvy, and you must be comfortable with working with our internal messaging (Google Hangout, Zoom, Google spreadsheet, pdf, printers, etc. ). Also requires you to be patient and able to explain technology to a non-tech savvy population. You will be required to teach our elderly patients on how the mobile app and medical device works, as well as helping them with troubleshooting with  any tech issues.
• Collaboratively develop an individualized care plan, behavior goals and learning objectives with each patient. Provide individual case management to patients and keep documents with HIPAA compliance.
• Use the established Standards of Practice and Professional Performance (SOP/SOPP) in diabetes care and evidence-based practice guidelines to determine the educational interventions for each individual.
• Collaborate with primary care physicians and other clinicians while utilizing the iHealth Share Care platform and devices designed to track and monitor outcomes and provide educational interventions. 
• Provide remote support to patients in our program through our online platform during shifts.
• Work with a cross-functional product team to develop and constantly improve digital health solutions to extend the chronic disease management beyond the doctor's office.
• May have an opportunity to serve as the leader of a clinical service team, to develop clinical protocols and educational content for our diabetes and hypertension self-management education program that meets AADE and AHA standards.
• Other duties and projects as assigned.

License/Certifications
RD/RDN (Registered Dietitian/Nutritionist)

KNOWLEDGE/SKILLS/ABILITIES: 
License/Certifications
RD/RDN (Registered Dietitian/Nutritionist)

• Excellent communication and patient care
• Excellent trainability and flexibility
• Experience working with patients with Diabetes and Hypertension in a clinic setting
• Ability to perform standard clinical procedures according to established protocols 
• Ability to educate patients and/or families as to the nature of disease and to provide instruction on proper care and treatment
• Ability to maintain quality, safety, and/or infection control standards
• Must be a good team player or even a team leader

• Must have basic good computer skills
• Good problem-solving ability
• Bilingual in Vietnamese required.

All your information will be kept confidential according to EEO guidelines.