Join us to reshape the future of chronic disease management! iHealth Labs introduced the first smartphone-connected blood pressure monitor in the world. Since then, iHealth Labs has become a global leader in digital health technology, offering a line of award-winning mobile health devices and comprehensive chronic disease management solutions. Our mission is to connect patient care at the doctor’s office with individual’s daily life at home and provide real-time support to empower people with chronic conditions live healthier.

Responsibilities: 

• Manage a team of professionals (registered dietitians and clinical assistants) to properly allocate resources and distribute work in the team, help with goal setup for team members to make sure they align with company high level strategy and make achievement with quantity and quality

• Provide management and regular support as well as develop strategic plans to improve current processes to better serve our growing patient population

• Proactively address operational issues and collaborate with cross-team members to solve problems quickly and thoughtfully

• Ensure that all tools and supportive technology are being well utilized across all roles and propose evolutions of this toolkit to better support operations.

• Overseeing staffing and team management, fostering a high-performance work environment that values employees and promotes their further development and success

• Establish strong working relationships and develop a high level of credibility across the teams

Qualification and Skills: 

• Bachelor's degree and 5+ years of work experience managing diverse operations teams

• Operational knowledge of telehealth, or working with patients with Diabetes and Hypertension in a clinic is a plus

• Experience and comfort level working within a high-paced, ambiguous, ever-evolving startup environment.

• Excellent communication skills, both written and verbal, including comfort giving and receiving constructive feedback, facilitating tough conversations, interacting effectively with a diverse team; A dedicated leader who is energized by supporting, managing, and developing the skills and sense of belonging amongst a diverse team

Perks

• Great benefits
• Professional development support
• Vivid startup environment with open and collaborative working space with recreational area, healthy snack everyday and catered lunch once a week
• Height adjustable desk and ergonomic chair - MacBook Pro with a 4K monitor
• Recreation Room with Ping Pong table, soccer table, stair masters and more
• Collaboration lounge space