At iHUB, we are committed to playing a critical role in fast-tracking the African technology entrepreneurship scene by creating an environment of trust and experimentation that facilitates the growth of entrepreneurs and their companies. 

We have been at the forefront of innovation, being the main catalyst for regional technology acceleration and a role model for tech hubs in emerging markets since 2010. In 2019 iHUB became part of a wider collective of Co-Creation Hub Africa (CcHUB), which includes Design Lab in Rwanda, & CcHUB Namibia, Elimu, Syndicate & Growth Capital; all these companies collectively contribute to stimulating innovation and the application of technology across Africa for social impact across diverse sectors.  Together as CcHUB, we are Innovating for African Economic prosperity.

Job Purpose

The People and Culture Associate is a key support role within the People and Culture team, responsible for providing administrative assistance, report writing, and data analysis to enhance the team's efficiency. The role will also coordinate calendar scheduling for recruitment and important staff functions and oversee the logistics of organisation-wide and team events. This position requires a detail-oriented and proactive individual with strong organisational and analytical skills, who can contribute to the smooth operation of People and Culture initiatives.

Duties and Responsibilities

• Provide administrative support to the People and Culture team, including document preparation, data entry, and file management.

• Assist in report writing and data analysis to support decision-making and HR initiatives.

• Schedule and coordinate calendar meetings for key staff functions, ensuring alignment with organisational priorities.

• Support the logistics of staff-wide and team events, including venue booking, catering arrangements, and communications.

• Maintain and update records related to employee engagement, performance management, and other HR functions.

• Collaborate with internal stakeholders to facilitate the implementation of HR policies and initiatives.

• Assist in tracking and reporting on key People and Culture metrics.

• Handle general HR queries and ensure timely responses to employee requests.

• Contribute to improving internal processes and ensuring compliance with organisational policies.

Key Performance Indicators 

• Accuracy and Timeliness – Ensure that all reports and data analyses are completed with at least 95% accuracy and submitted within agreed timelines.

• Event Coordination Efficiency – Successfully organise and coordinate at least 90% of scheduled staff functions and events without logistical issues.

• Meeting Scheduling Compliance – Maintain an updated calendar for key staff meetings, ensuring 100% scheduling alignment with organisational priorities.

• Employee Query Response Time – Respond to at least 95% of employee queries within 24 hours.

• Process Improvement Contribution – Identify and propose at least two process improvement initiatives annually within the People and Culture team.

Competencies and Key Skills 

• Strong administrative and organisational skills.

• Proficiency in report writing and data analysis.

• Excellent attention to detail and accuracy.

• Effective communication and interpersonal skills.

• Ability to manage multiple tasks and prioritise effectively.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and HR systems.

• Strong problem-solving skills and a proactive mindset.

• Ability to work collaboratively within a team and across departments.

• Adaptability and willingness to learn new processes and technologies.

Desired Qualifications and Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Minimum of 2 years of experience in an administrative or HR support role.

• Experience in data analysis and report writing.

• Familiarity with HR systems and software.

• Prior experience in event planning or coordination is an advantage.

• Understanding of HR best practices and procedures.

Work Environment:

• In-office work setting.