IHS Towers is one of the largest independent owners, operators, and developers of shared telecommunications infrastructure in the world by tower count and is the only towerco solely focused on the emerging markets. The Company has more than 40,000 towers across its 11 markets, including Brazil, Cameroon, Colombia, Côte d’Ivoire, Egypt, Kuwait, Nigeria, Peru, Rwanda, South Africa, and Zambia. For more information, please visit: www.ihstowers.com

Job Purpose

Monitor security contractors’ compliance with all provisions within contracts and develop relevant protocols for the general administration of such contracts while determining opportunities to improve provision of security service to the company. 

• Actively support the implementation of the company’s regional security plan.
• Ensure site compliance with operational and administrative policies.
• Ensure compliance with the company’s security management system.
• Participate in the execution of the Journey Management Process.
• Actively support to supervise Government Security Force personnel deployed in the region.
• Organize periodic security meetings in states and clusters to ensure information are cascaded to the community liaison officers and stakeholders.
• Conduct drills and other security simulations to test existing security infrastructure and ensure constant monitoring of processes.
• Liaise daily with site visitors and partners and deploy strategies that will ensure smooth site access operations.
• Engage communities and attend Community Development Area (CDA)/ Estate meetings.
• Develop positive working relationships with host communities, partners, landlords, area boys, etc. Nurture existing relationships to maintain free access to sites.
• Investigate damages, negotiate compensation payments, and close issues in line with company-approved policy/ guidelines.
• Enlighten communities about company policies, processes, and procedures as they affect community demands/ expectations with the aim to douse tension.
• Track all escalated issues, payments made, and issues resolved and update Manager Security and Community Intervention.
• Prepare and submit reports to the Manager, Security and Community Intervention. Support on all matters pertaining to Security and Community interventions.
• Conduct road route assessment across assigned region and share monthly update of sites location risk status, theft records and other information required by PSOC Data Analyst team.
• Submit weekly security briefs for areas of operation for management review.
• Ensure compliance with Voluntary Principles of Human Rights by GSF.
• Monitor security contractors’ compliance with all contract provisions.
• Perform other tasks and duties as assigned by the Manager, Security and Community Intervention.

• HND/ Bachelor’s degree in any relevant discipline.
• +3 years’  work experience in a security enforcement role. 

Organizational Competencies

Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.

Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.

Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.

Boldness - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.

Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

Our Vision

IHS is committed to improving the quality and availability of telecommunications infrastructure, the lifeline for an increasingly connected world. We are dedicated to helping create a sustainable future for the communities in which we operate, and our sustainable strategy is structured around four pillars: ethics and governance, environment and climate change, education and economic growth, and our people and communities.