Senior Specialist Supplier Diligence and Performance

  • Full-time
  • Location: Nigeria - Lagos
  • Employee Type: Permanent
  • Department: Procurement

Company Description

IHS Towers is one of the largest independent owners, operators, and developers of shared telecommunications infrastructure in the world by tower count and is the only towerco solely focused on the emerging markets. The Company has more than 40,000 towers across its 11 markets, including Brazil, Cameroon, Colombia, Côte d’Ivoire, Egypt, Kuwait, Nigeria, Peru, Rwanda, South Africa, and Zambia. For more information, please visit: www.ihstowers.com

Job Description

Key Responsibilities:

 

Supplier Qualification and Management:

 

  • Conduct thorough pre-contract award supplier assessments, aligning with company standards.
  • Enforce compliance with the IHS Supplier Code of Conduct across all vendor relationships.
  • Manage and maintain Supplier Master Data and FRx on the system for nominated suppliers, adhering to standard operating procedures (SOP).
  • List vendors on the system

 

Audit and Documentation Management:

 

  • Lead or participate in on-site or remote supplier audits following relevant standards.
  • Develop and maintain an annual audit plan, tracking schedules, completion status, and report processing timelines.
  • Ensure timely updates of audit and supplier meeting registers, as well as schedules for KPI achievement/misses.
  • Document and enforce penalties related to KPI and SLA misses with legal support.
  • Ensure all documents are saved on the shared drive according to SOP.

 

Performance Oversight:

 

  • Monitor and track supplier performance against agreed KPIs and SLAs, capturing them in the SLA/KPI framework.
  • Assume responsibility for the performance of contracted commodity suppliers, ensuring the achievement of annual contractual targets.
  • Identify and onboard new vendors per category to diversify the vendor base and create a Preferred Supplier listing.

 

Reporting and Due Diligence:

 

  • Generate monthly or weekly reports detailing meeting outcomes, KPI tracking, audits performed, vendor listing progress, and outstanding documentation.
  • Complete prequalification due diligence within a two-working-day turnaround time.
  • Collect, engage, and list new vendors within seven working days.
  • Oversee risk management within your scope, implementing mitigation plans for supplier concerns and conducting financial reviews of strategic suppliers.
  • Initiate and drive problem-solving efforts with suppliers concerning non-compliant materials or defects.
  • Contribute to cost reduction projects and conduct regular reviews with internal customer representatives to gauge satisfaction levels.

Risk Assessment and Due Diligence:

  • Identify and categorize potential risks associated with each supplier, considering financial stability, operational capacity, geopolitical issues, market volatility, and regulatory compliance.
  • Conduct comprehensive assessments of supplier financial health, performance history, and operational capabilities, including financial audits, credit checks, and performance evaluations.
  • Ensure supplier contracts are clear and comprehensive, outlining expectations, KPIs, compliance requirements, dispute resolution mechanisms, and penalties.
  • Verify supplier adherence to all relevant laws and regulations, including environmental, labor, safety, and ethical standards.
  • Assess data security and privacy measures for suppliers handling sensitive company data.
  • Evaluate geopolitical factors, supplier location risks, and dependencies on specific regions or suppliers.
  • Continuously monitor supplier financial stability and develop contingency plans.
  • Keep records of all due diligence activities, assessments, audits, and communications with suppliers for legal and compliance purposes.
  • Regularly review and update supplier risk management and due diligence processes to adapt to changing business environments and emerging risks.
  • Collaborate with various departments, including legal, finance, procurement, and supply chain, to gain a holistic view of supplier-related risks.
  • Any other requirements as per your line management

 

Qualifications

Required Qualifications

  • Procurement: Bachelor’s degree or master’s
  • Law: Bachelor’s or master’s degree
  • Chartered Accountant (CA)
  • Accounting or Finance: Bachelor’s degree
  • Auditing background
  • Forensic Auditing expertise
  • Engineering: Bachelor’s or master’s degree

Preferred Qualifications (Optional)

  • Procurement and Supply Chain Qualification (CIPS)

Additional Information

Organizational Competencies

Customer Focus - People demonstrating this competency understand & exceed our customers’ needs. They develop trusted, reliable & collaborative relationships. They are consistently operating to the highest standards of service & delivery.

Innovation - People demonstrating this competency constantly seek new & improved ways to deliver our products & services. They champion engineering & skills development, and work to create a collaborative and supportive operating environment.

Integrity - People demonstrating this competency are open & honest in everything they do. They support financially & environmentally sustainable growth. They make socially responsible decisions and treat their stakeholders with respect.

Be Bold - People demonstrating this competency are thorough in analyses & decision-making. They are courageous in expanding existing markets & developing new ones. They confidently pursue appropriate financial returns and are forward-thinking and ambitious.

Sustainability- People demonstrating this competency are constantly seeking to create positive impact in the communities we serve.

Our Vision

IHS is committed to improving the quality and availability of telecommunications infrastructure, the lifeline for an increasingly connected world. We are dedicated to helping create a sustainable future for the communities in which we operate, and our sustainable strategy is structured around four pillars: ethics and governance, environment and climate change, education and economic growth, and our people and communities.

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