IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

The BI Data Analyst will be responsible for collecting, preparing, maintaining, and analyzing data as it relates to Services operations. Taking direction from key leadership within the Services organization, the BI Data Analyst will rely on team support & feedback while being independently accountable for delivering results. The successful BI Data Analyst will demonstrate a natural curiosity and have the technical proficiency to build & analyze KPIs, as well as offer insight in a format consumable by a wide variety of audiences. The BIDA will be accountable for the preparation and delivery of accurate results with a strong customer focus and a keen eye for detail while exhibiting a nimble approach to fluctuations in assignments and task prioritization.
 

• Compile and analyze data from different systems and databases as they relate to Services to provide analytics and KPI measurements in meaningful ways to end users
• Acquire a solid understanding of the data, various data collection systems and reporting
• Suggest and implement solutions to optimize reporting and processes
• Identify and develop useful business analytics, interactive dashboards, and reports that provide insights that can be easily interpreted to improve business performance and revenue growth
• Actively engage in development and continual improvement of reports, data extracts, and analytics as appropriate
• Partner with end-users through proactive outreach to understand and support their reporting requirements, as well as provide meaningful insights aligned with their’ strategic goals that enable current state assessment and future potential.
• Deliver reporting, data, and analysis to a wide variety of audiences, up to and including executives.
• Understand the strategic objectives of key, individual areas within the Services team.
• Evaluate existing processes to identify gaps and/or recommend improvements
• Design, develop, and evaluate recurring and ad hoc reporting/dashboards to monitor the business and our products using best practices in data visualization and reporting tools, including Power BI.

• Proven ability to create, maintain, analyze, report on business data in a fast-growing organization
• Strong analytical skills with the ability to collect, organize and analyze significant amounts of information with attention to detail and accuracy
• Strong Excel skills; experience with Power BI or similar data visualization tool is highly preferred
• Experienced in utilizing SQL databases and working with large, complex data sets
• Ability to adapt to changing ideas, responsibilities, expectations and other processes.
• Comfortable working in conjunction with and in support of various departments (ex. finance, data intelligence, professional services) to produce results
• Active listener who seeks to understand the root cause of issues and provides solutions
• Critical thinker who investigates and seeks to understand the "why”
• Well-honed written and verbal communication skills
• Strong desire to learn and learning agility
• Experience using Clarizen, Salesforce, and Totango preferred, but not required
• Bachelor's degree in Finance, Business, Accounting, or related field OR 3 + years of relevant professional experience as a Business Analyst, Data Analyst, or related role
• Work on US Shift hours (Mountain Time)