Business Operations Specialist, Southern & Western & Latam region
- Full-time
Company Description
IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.
At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.
If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.
Job Description
· Work closely with the Business Operations Manager Director and the Senior Sales Leadership team. This role will also have connections to Sales related functions (internally in the Market Unit as well as to regional and global functions), e.g. Marketing, Consulting, Support and Finance.
· Work with the Business Operations DirectorManager to ensure a smooth sales process, recognize trends in data, follow the compliance to operational models and support the use of sales tools.
· Support Business Operations DirectorManager and regional Business Operations colleagues with sales analytics, sales tracking, sales effectiveness and reporting of sales performance.
· Follow key performance metrics to measure the activities on sales productivity, pull the necessary reports to track KPIs over time, and compile dashboards.
· Work with the Senior Sale Leadership team to follow long term view related to sales forecasting.
· Provide help for Sales Representatives and Sales Directors on CRM related topics.
· Ensure high quality in Sales data.
· Work with the Sales Directors and Sales Managers to address areas needing attention within the Sales Cycles.
· Observe sales employee compensation model and incentive programs to enable employees to achieve their potential and support company sales objectives
· Assist the marketing department to develop effective strategies that promote sales to new and existing customers.
Qualifications
· Experience from working in an IT international and matrix organization (preferably a matrix org….)
· A true team-player focusing on creating long term value for the team
· Understanding of enterprise IT system sales cycles
· Experience in sales-related processes is an advantage
· Experience in working with CRM solutions
· Excellent verbal and written communication skills in English + local language
· Internal and External focus on customers and work ethic based on a strong desire to fulfill expectations
· Demonstrated ability to meet deadlines and deliver results with high quality
· High proficiency with Microsoft Office
Live the IFS Values
· Bachelor’s Degree preferable in Business Administration, Marketing, Finance or similar area
5+ years of professional working experience within Business Operations or role-related functions (e.g. finance, business controlling etc.
Additional Information
PPA is part of our recruitment process.
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