IFS is a billion-dollar revenue software company with 5000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple -Join IFS. IFS is represented in the entire German-speaking area (D-A-CH region). For more information on IFS business software solutions, visit IFS.com/en.

This role could be office-based in Erlangen, Neuss or Suttgart but also remote via Homeoffice.

Our IT Services PreSales Specialists are part of the Services Sales team and work in close cooperation with  IFS Sales team to position and sell IFS Software Services.  As a IT Services PreSales Specialist you will be expert in IFS Success Services, services connected to IFS products and how to get the best value and usage out of the software. You support the sales team with positioning and tailoring services that fulfill our customers  demands. Our services are offered to support our customers and maximize the value of IFS Applications through the whole lifecycle. Reporting to the regional Demand Director you will be primarily focusing on the DACH markets.

Your main responsibilities:

• Support Client Services Partners and the Sales organization throughout the sales process with qualifying, positioning, value identification, scoping and proposals for our Success Services
• Provide tailored software service offerings that gives the customer the right level of engagement and outcomes
• Support the transition to a primarily recurring revenue model in services.
• Remain familiar and up to date with all aspects of the services portfolio and be able to position and sell successfully.
• Align criteria for success with the customer and clarify how IFS can fulfill this.
• To run periodic campaigns to raise awareness and customer success stories for the relevant offerings
• Provide regular feedback to Solutioning Centre on service offerings based on services sales engagement with prospects and customers. 

The Service PreSales Specialists have deep specialist knowledge to help to position the right services to deliver outcomes across a Customers lifecycle. This role is part of a regional team.

An IT Services PreSales Specialist enjoys the challenge of being the key driver, influencer, engager and motivator in Services Sales cycles, while governing both short and long terms revenue realization objectives along with set KPI’s for a designated territory.

We expect you to be:

• Education: University degree, or equivalent professional qualifications, in Software Engineering or Industrial Engineering or Business Informatics

• 5 years professional IT business experience, 3 years in (Pre)Sales, Bidmanagement or equivalent.

• Be open for inputs from Customer Success function, architect team and sales regarding services portfolio.
• Remain familiar and up to date with all aspects of the Services portfolio and be able to position and sell successfully.
• Ability to operate in a fast-paced, decentralized, geographically and culturally diverse teams.
• Self-driven and proactive in nature.
• Comfortable working across multiple functions and geographical locations in a deadline-driven environment.
• ITSM certification would be desirable 

In order to be successful in this role you need to have:

• Business English language skills are required.
• Native/Bilingual German (both spoken and written)
• well developed skills in verbal and written communication and negotiation.
• commerical understanding in terms of customer services contracts
• strong strategic planning and coordination skills.
• a possibility to do business travelling as required.

IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with commitment to our customers, has made us a recognized leader and the most recommended supplier in our sector. Our team of 5,000 employees supports more than 10,000 customers worldwide from a network of local offices and through our growing ecosystem of partners.

You will work with the leading ERP experts and have contact with the latest technologies. You can expect an open corporate culture and a pleasant working atmosphere. We offer you an attractive salary with above-average additional benefits: Company car for european-wide private use (or car allowance), company pension scheme, further training opportunities and intensive support during the induction phase, flexible working hours including compensation for overtime through free time (flexitime), mobile working throughout Germany after onboarding (100%), 30 vacation days, as well as paid vacation days for your own birthday and voluntary work (CSR), individual support through regular health promotion, kindergarten subsidy, study financing, sabbaticals. The compatibility of career and private life and much more are part of our lived corporate practice. We are looking forward to you.

For more information, visit: IFS.com 

Sounds exciting?

Then we look forward to receiving your complete application in English language, stating your salary requirements and earliest possible starting date.

If you are interested, apply through our online applicant management system.

We assure you explicit discretion and a comprehensive protection of your interests!