At IFS you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work every day within our single platform and embedded digital innovation to help our customers be their best when it really matters to their customers – at the Moment of Service™. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

To work as part of a team providing maintenance, implementation, and development of our growing Software as a Service (SaaS) platform

Job responsibilities
 

• Investigate, diagnose, and resolve issues occurring on the SaaS hosted customer infrastructure, including SQL Servers, Linux Servers, Windows Servers and Web application servers
• Work closely with the DevOps team to implement new automation techniques and identify solutions to increase productivity and reliability
• Providing diagnostic and repair services on a variety of database and application systems
• Provision new servers and services in Azure including software applications, networking configuration and security provisioning
• Work with 3rd party providers to ensure product Security and to implement data centre changes
• Perform customer application upgrades, migrations, certificate updates and database restores/backups

Essential Skills and Experience

• Understanding of both Windows and Linux Server OS administration.
• Good understanding of network topology and system architecture.
• Proven track record in self-managed learning and sharing expertise.
• Basic experience of scripting in PowerShell and/or bash.
• Experience providing customer service at a technical level.
• Some level SQL Server administration skills.

Desirable Skills and Experience

• ​​​​​​​Networking knowledge with an understanding of firewalls, VPNs and Load Balancers.
• Knowledge of any configuration management tools: Ansible, Terraform, Powershell, Azure CLI
• Experience with version control software such as Git
• Experience with Public Cloud hosted solutions
• Any knowledge or experience of process automation via scripting
• Any knowledge on F5 Load Balancers and/or Azure Front Door
• Any knowledge on Azure SQL, Azure VM or Azure Networks.

IFS FACT 

IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with commitment to our customers, has made us a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees supports more than 10,000 customers worldwide from a network of local offices and through our growing ecosystem of partners. For more information, visit: IFS.com