Scope Tool Solution Specialist
- Full-time
- Job Location: On site
Company Description
At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.
We are an equal opportunity employer and value diversity at our company.
Job Description
This role is to develop and maintain a specific subset of scope tool Methods and/ or Tools the services organisation requires to deliver the services in a standardized way. This approach will ensure that service delivery is cost efficient and of high quality to ensure customer success
Qualifications
The main objective is to develop and maintain scope tool solution services which are relevant to improving the service delivery capabilities. The focus is on a standardized approach because that increases quality and will reduce the cost of failure. Quality assurance needs to be built into all scope tool capabilities.
The Scope Tool Architect will be part of a team that drives innovation in this area, making suggestions and proposals for integrated frameworks and platforms where customers, partners and IFS can seamlessly work together.
ESSENTIAL DUTIES AND ACCOUNABILITIES
• Ensuring our scope tool and supporting methodologies are up to date and fit for a selected subset of portfolio elements
• Introducing new practices and processes to the scope tool framework of to drive better project deliveries
• Identifying new opportunities to develop new Service solutions to release to market
• Actively incorporating new efficiencies into the standard scope tool portfolio e.g., Industry Accelerators
• Close collaboration with all other stakeholders for knowledge management within the global services community
• Delivering scope tool updates according to product updates
• Identifying areas of standardization for service delivery and drive it forward in close collaboration with the Head of Methods and Tools
• Strong collaboration with the IFS Academy in providing content and training material on scope tool methods and tools
• Act as a driver for innovation in terms of improved ways of working in GCS
• Living the IFS values by example
OVERALL REQUIRED COMPETENCE
• Proficient on modern software development/engineering approaches like SCRUM, Kanban, Lean Management
• Very good understanding of IFS software applications and system architecture
• Deep technical and or functional expertise on IFS products
• Passion for creating a strong customer satisfaction with a clear user experience viewpoint
• Ability to clearly articulate messages to a variety of audiences
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Organized with a natural inclination for planning strategy and tactics
• Able to work effectively at all levels in an organization
• Must be a team player and able to work collaboratively with and through others
• Proactive Problem Solving - Proactively manages and owns the work process to drive
desired outcomes, prioritizes work by focusing on what’s important
• Analytical and structured way of working
• Attitude of getting things done, strong individual contribution
• Enhanced written and verbal English language skills (additional languages preferred)
• The ability to establish solutions that balance the practical aspects with the commercial
aspects, executing the “80/20 approach” successfully
Additional Information
Interviews and selections are being made continuously. If you are interested, apply as soon as possible.
As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.
We respectfully decline all offers of recruitment and/or advertising assistance.
IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.