At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.

IFS are recognized leaders in Service Management and provide the technology that enables well-known brands across the World to provide memorable moments of service to their customers.  Service Management is the fastest growing area of our business and critical to or company's success. Our product team thrives on bringing innovation to market, with high quality and at a fast pace!

We are an equal opportunity employer and value diversity at our company.

A Director/ Senior Manager – Software Engineering (Engineering Leader) is responsible for the process of delivering software at IFS relating development investments to the overall R&D Product Strategy. The ability to articulate the What and Why to their teams based on their close working relationships with both Product and Program Managers is key to the success of individuals in this role.

An Engineering Leader establishes and looks to continuously improve consistent development processes in line with the wider industry to ensure the timely delivery of high quality, secure, and performant software. These processes include but are not limited to automated testing at multiple levels, code reviews, security reviews, and the evolution of the architecture. In addition, they ensure collaboration with our UX team to deliver great user experiences.

Engineering Leaders coach and build high performing teams and individuals and are responsible for managing and appraising their direct reports. Each team member should have achievable but stretching goals to allow for personal growth and career development. Should there be the need then poor performance will be addressed for the good of both the individual and the team. Engineering leaders play a key role in the recruitment of new members and look to upskill the team at all opportunities.

An Engineering Leader should also foster good proactive relationships with stakeholders across IFS, including but not limited to colleagues in support. Engineering Leaders will look to minimise the amount of R&D time their teams spend supporting the product and minimise escalations by delivering high quality, well-documented software with a “right first time” approach and attitude. There should be regular engagement with the Support Leaders to feedback areas of concern and take affirmative action to address problems as they arise.

The right candidate will join the Service Management group in our R&D team and will report to the SVP of Service Applications.

• University degree, or equivalent professional qualifications, in a field relevant for the technical and/or functional area of responsibility along with 5-10 year's hands-on experience in a leadership role
• Experience in agile development methodology
• Experience in leading globally distributed teams
• Ability to prioritize and take decisions
• Used to presenting, leading, and inspiring people
• Good understanding of one or more of our target industries and domain product/technology offerings as well as the business application processes for our target customers.
• Continuously strives for finding improvements in way of working and team collaboration

For further information, please contact Stephen Jeffs-Watts ([email protected])

Interviews and selections are being made continuously. If you are interested, apply as soon as possible.

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.

We respectfully decline all offers of recruitment and/or advertising assistance.

IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.