At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.

We are an equal opportunity employer and value diversity at our company.

Environments Systems Engineers are responsible for delivering support on product environments of Global Presales, Product Preview, global support and customer projects including tool support for JIRA, Citrix, SVN, CA Harvest on prem and as well as in cloud.

The work scope includes troubleshooting technical faults, installation, technical configuration, technical support and patch management of the IFS product suite as per the Corporate Services (CoS) Support Offering and supported Integrations hosted both on-prem and in the Cloud. Knowledge of IT infrastructure, as well as strong problem-solving skills, are essential.

Capability of working in a distributed team set up and operating in European time Zone shift is required.

·       Have a deep knowledge in IFS product suite installations and integrations.

·       Have a good understanding of CoS Support Scope definitions and Support Processes

·       Focus on preventive maintenance and proactive monitoring to ensure operational efficiency, performance and security

·       Familiar with integration technologies and standards used in the industry

·       Familiar Application Servers such as Oracle Weblogic and also various communications standards and protocols including SOAP, HTTP, HTTPS, SSL and SMTP/POP3

·       Able to diagnose and resolve complex technical faults

·       Taking the lead on own assignments as well as in team assignments

·       Excellent communication with all applicable stakeholders

·       Provide direction by mentoring and coaching others

·       Actively help peers to complete assignments on time and advise on approach and resolution choices

• University degree in Computer Science, IT or equivalent
• Azure certifications are added qualifications
• Familiar in supporting Oracle databases, MS SQL Server, Oracle Weblogic and supporting operating systems (Linux, Windows Server).
• Understanding of containerized environments such as Docker/Rancher/Kubernetes
• Familiar in cloud platforms (AZURE)
• Good knowledge of scripting and automation
• Excellent communication and multi-tasking skills along with a service mind set
• Capability of working in a distributed team set up with European time Zone shift
• ITIL qualifications, at foundation or higher levels, would be useful but are not mandatory.

Interviews and selections are being made continuously. If you are interested, apply as soon as possible.

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.

We respectfully decline all offers of recruitment and/or advertising assistance.

IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.