Senior Software Engineer Quality Assurance (R&D) - Customer Relationship Management

  • Full-time

Company Description

At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues. With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.

We are an equal opportunity employer and value diversity at our company.

Job Description

CRM, short for Customer Relationship Management, is an approach to managing a company's interaction with current and potential customers. One important aspect of CRM is the CRM system used to store information that sales professionals need in order to manage their customers and prospects. The functionality makes it easy for companies to manage relationships with their customers and prospects, follow up on leads, manage calendar and day-to-day actions, set up and coordinate marketing campaigns as well as manage the opportunity pipeline efficiently.

We are seeking an experienced Quality Assurance Software Engineer who is looking to be part of a diverse and highly skilled team.

As a Senior Software QA Engineer, you will be responsible for automation, designing, building and maintaining test strategy for the CRM product.

Essential Duties and Accountabilities

  • Design, develop and execute automation scripts
  • Review requirements, specifications and technical design documents to provide timely and meaningful feedback
  • Create detailed, comprehensive and well-structured test plans and test cases
  • Estimate, prioritize, plan and coordinate testing activities
  • Identify quality assurance process bottleneck and suggest actions for improvement
  • Identify key KPIs for product quality
  • Identify, record, document thoroughly and track bugs
  • Stay up-to-date with new testing tools and test strategies
  • Provide 3rd line technical support
  • Participate in peer design and code reviews
  • Share knowledge, guide and train colleagues
  • Assess risks
  • Be an active member of the team
  • Contribute to improvements in IFS products, services and processes

Qualifications

Overall Required Competence

To be a successful QA Software Engineer at IFS your mindset will be the key factor, but we would prefer you to have a relevant academic degree (M.Sc. or B.Sc.) preferably in software engineering.

The ideal candidate will be able to provide evidence of the following qualities and characteristics:

  • Hands-on experience with automated testing tools
  • Proven work experience in software development
  • Proven work experience in software quality assurance
  • Strong knowledge of software QA methodologies, tools and processes
  • Experience in writing clear, concise and comprehensive test plans and test cases
  • Hands-on experience with both white box and black box testing
  • Solid knowledge of SQL and scripting
  • Experience working in an Agile/Scrum development process
  • Experience with performance and/or security testing is a plus

Skills and Abilities

  • A natural desire to discover and learn new technologies and processes 
  • Ability to work as part of the team 
  • A strong commitment to quality
  • Good communication skills
  • Software Security Knowledge
  • A passion for creating great software

If you are looking for a challenge with a chance to inspire, then the position in Software Engineering is something for you!

Additional Information

For further information, please contact [email protected]

Interviews and selections are being made continuously. If you are interested, apply as soon as possible.

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.

We respectfully decline all offers of recruitment and/or advertising assistance.

IFS Fact
IFS develops and delivers enterprise software for customers around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. The industry expertise of our people and solutions, together with a commitment to delivering value to every one of our customers, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees and growing ecosystem of partners support more than 10,000 customers around the world challenge the status quo and realize their competitive advantage. Learn more about how our enterprise software solutions can help your business today at ifs.com.

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