Sr. Product Analytics Specialist

  • Full-time
  • Department: Marketing
  • Office Locations: Temecula, CA

Company Description

IDIQ is an award-winning company looking for talented individuals to join the team. We are passionate about fostering your unique skills, supporting your career goals and creating an exceptional work environment while providing outstanding solutions that our members trust.

As one of the fastest growing companies in the United States with consecutive spots on the prestigious Inc. 5000 list, we provide award-winning services and a positive work environment. Our IdentityIQ® and MyScoreIQ® brands feature credit report and identity theft monitoring, and our Resident-Link® brand focuses on positive rent-payment reporting to the credit bureaus.   

We offer generous benefits such as paid vacation time, paid volunteer leave, holiday pay, health insurance, employer-match 401(K) contributions, continuing training opportunities and more. We also provide our staff with unending free coffee, relaxation rooms, game rooms and company events.

We value innovative thinking, excellent communication skills, on-your-feet problem-solving and a penchant for team collaboration. In this role, you are an integral part of our company’s success, helping create innovative solutions that serve our members’ needs.

If you are looking to join a growing company and work among talented peers, we encourage you to apply today!

Job Description

IDIQ is seeking a Product Analyst that will play an instrumental role in supporting the product and marketing teams. The Analyst is critical to the success of the product team in setting goals and objectives for new website features and product launches, determining primary and secondary KPIs for success, measuring impact against baselines, and providing insights and recommendations for next steps. While primarily supporting the product team, the Analyst will also play a role in developing and maintaining reports and/or dashboards to provide both marketing and product teams with access to the necessary data to manage their day-to-day business. To succeed, you’ll bring expertise in the ability to take data from multiple sources and turn it into easily-digestible reports/dashboard. We are looking for someone who is ambitious and has a passion for turning numbers into actionable insights and recommendations that drive business growth.

Duties may include but are not limited to the following:

  • Collaborate with cross-functional teams to define measurable objectives, goals, and KPIs for product launches, marketing campaigns, and other relevant initiatives
  • Aggregate and analyze data from various sources and present insights and recommendation to internal stakeholders
  • Research industry and market trends, and consistently monitor the competitive landscape
  • Work closely with product team to evaluate the rollout of new site features and determine overall impact to the business, as well as the customer experience
  • Measure results of A/B tests and provide recommendations for iterations and future tests
  • Assist marketing team members in evaluating and analyzing campaign performance to optimize marketing spend
  • Create and maintain reports and dashboards for product and marketing end-users Complete recurring and ad-hoc reporting with accuracy and in a timely manner
  • Performs other job-related duties and responsibilities as may be assigned from time to time.

Qualifications

  • Bachelor’s Degree, preferrable in Business, Mathematics, Statistics, Finance, Marketing or Economics
  • 4-6 years of experience analyzing large data sets, preferably within the web analytics / digital marketing space
  • Proven ability to derive insights and clearly communicate results, trends, and recommendations for improvements
  • Clear understanding of end-to-end web analytics implementation, including pieces such as dataLayer requirements building, tag implementation, and testing/QA
  • Advanced working knowledge of web analytics tools (Google Analytics, Adobe, Heap, etc.)
  • Experience with BI/visualization tools such as PowerBI, Tableau, Looker, DOMO, etc.
  • Working knowledge of tag management tools a plus (Google Tag Manager, Tealium, Ensighten)
  • Experience with project management tools, such as Jira
  • Experience in the ideation, creation, and analysis of A/B and multivariant tests
  • Strong skills in the Microsoft suite, particularly Excel and PowerPoint
  • Detail oriented and organized with strong written and verbal communication skills
  • Self-driven, highly collaborative, competitive, and results-oriented

Preferred Knowledge and Skill:

  • Working knowledge of HTML, JavaScript, SQL, and/or other scripting languages
  • Previous experience with product analytics and market research a plus
  • Agency experience a plus
  • Solid understanding of users, the marketplace, competition, and of future trends for the consumer credit, finance, or identity theft
  • Unwavering commitment to transparency, accountability, and driving results for yourself and your team members and stakeholders
  • Experience or familiarity with the topics of information security and data privacy a plus

Additional Information

Position Details: This is a full-time salaried position (40+ hours/week). 

Pay: The pay range for this position if the work is performed in California (Colorado, New York City, NY) is a minimum of $95,000 to a maximum of $125,000 annually. The actual compensation offer will carefully consider a wide range of factors including your skills, qualifications, experience, and location.  

Benefits and Perks: IDIQ makes available comprehensive benefits to employees that work 30 hours or more per week. IDIQ pays 100% of certain plans (medical, dental, vision, group term life insurance) for employees and 50% of plans (medical, dental vision) for their dependents. Other benefits offered include paid time off, paid volunteer time off, paid sick time, 10 paid holidays, additional life insurance, short-term disability, long-term disability, and a 401k program with employer match. We work in a casual dress attire environment. Enjoy friendly competition with ping-pong tournaments, pool games, and more.

AAP/EEO Statement:  Identity Intelligence Group, LLC dba IDIQ does not tolerate discrimination or harassment of employees or applicants.  The Company makes employment decisions without regard to actual or perceived: race (including hair texture or protected hairstyles, e.g. braids, locks, and twists), color, religion, religious creed (including religious dress and grooming practices), national origin (including language use restrictions), ancestry, citizenship, disability (mental and physical) including HIV and AIDS,  medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, family and medical leave status, domestic violence victim status, political affiliation, and any other status protected by federal, state, or local law.

Supervisory: No supervisory responsibilities. 

Business Office Environment: This position operates in a professional office environment. Office environment can vary with noise levels and stress, from low to moderate.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; sit; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is regularly required to push, move, lift or otherwise bear 10-30lbs.  Applications may include but are not limited to repetitive work using a computer keyboard, mouse and headphones while sitting and/or standing at an assigned work desk area. 

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