IDEALFORCE has a CONTRACT position available immediately for a Junior Business Analyst to join our customer in Phoenix Arizona. This is an ONSITE position. Please find below additional details about this job. Client is considering only LOCAL CANDIDATES for this role.

The role of the Business Analyst, Jr. is to work with business stakeholders and technical teams to create business requirements and process improvements throughout the project's life cycle. The Business Analyst, Jr. will also provide high-level support to the project's customers by analyzing data and facilitating communication between development and support solution teams.

• Understand what the business does and how it is done

• Analyze business functional requirements to identify information, procedures and decision flows

• Assist in identifying scope of work

• Elicit requirements and document in the business requirements document format

• Prepare business process maps and high-level work flows

• Create the following documents use case, functional specification, wireframes, process flow diagrams, and responsibility matrices

• Work with Sr. level BA to Identify business processes for redesign; Determine how to improve existing business process; Identify modifications to automated processes

• Work with Sr. level BA to identify complex requirements across systems and business domains

• Work with Sr. level BA to understand the integration of processes across domains, scope, charter, plans

• Ability to communicate technical information to a non-technical audience; communication of business information to a technical audience

• Work with Sr. level Application Developer to

• Co-ordinate testing efforts with Quality Assurance

• Understand enterprise data systems and how they function

• Analyze educational data models in order to provide technical support for vendors and local education agencies

• Ability to establish good working relationship with customers

• Work with vendors to provide support through data certification process

• Work with Project Manager and Solutions Support Director to identify support processes for redesign; determine how to improve existing support processes; identify modifications to automated processes

• Work with IT Communications team to identify support communications processes for redesign; determine how to improve existing support processes; identify modifications to automated processes

• Performs other duties as assigned or apparent.

• All other duties as assigned

• BS Degree CS or MIS or equivalent

• Ability to formulate concepts, plans, and processes

• Proficient in HTML, JSON, and SQL

• Ability to understand and evaluate underlying data models and databases

• Excellent communication skills with internal and external customers

• Ability to interface with all levels of organizational structure

• Experience in managing customer expectations

• Advanced skill with Microsoft Office suite of applications

• Some exposure to SCRUM methodology is preferred

• Proficient in Microsoft Office Suite, specifically Word, Excel, and PowerPoint

• Knowledge of Microsoft Team Foundation Server (TFS) and Microsoft Project are preferred

• Demonstrated ability to use discretion and make sound decisions

• Ability to excel in a collaborative and distributed team environment

• Ability to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues

• Ability to work under pressure

• Ability to respectfully question ideas and share a point of view with others in support of the business requirements and needs

• Ability to effectively communicate with various levels of employees ranging from entry level to senior leadership.

- "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. 

THIRD PARTY CANDIDATES:

Email your candidate/s resume to pete dot tylor at idealforce.com along with the following details: Rate, Current location and Availability.

Disclaimer :

 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.