Category Lead - Catering

  • Full-time
  • Contract Type: Fixed term
  • Directorate: GroupProcurement

Company Description

IAG GBS (Global Business Services) is part of International Airlines Group, one of the world’s leading airline groups, with 546 aircraft flying to over 270 destinations, carrying more than 100 million passengers each year.

IAG GBS provides a plug and play platform of scalable, best in class procurement, finance and IT business services to IAG’s operating companies which include Aer Lingus, Avios, British Airways, IAG, IAG Cargo, Iberia, Iberia Express, LEVEL and Vueling.

The company is headquartered in Krakow, and has operations in London, Madrid, Dublin and Chennai.

Job Description

  • Lead a sub-category of procurement spend across a range of products and services.
  • Working across the operating companies, ensuring the delivery of effective, robust and compliant procurement that delivers the business plan while maximising the Group’s buying power.
  • Lead strategic activities, including category planning, sourcing, risk management and act as a single point of contact for senior stakeholders.


  • Responsibility for developing and implementing a 3-5 year category plan for the given sub-category.
  • Responsibility for developing and implementing local and global sourcing strategies for all external spend related activity.
  • Management of stakeholder relationships in all operating companies, ensuring appropriately robust challenge while delivering the operating companies’ business plans.
  • Manage supplier risk to protect the operating companies and the Group from financial, operational and reputational damage.
  • Provide commercial innovation to internal stakeholders through interaction with the supply base.
  • Work with internal stakeholders and external suppliers to resolve commercial and contractual disputes; in particular suppliers with high complexity and/or high spend.
  • Support operating companies tier 1 (high strategic/high risk/high spend) projects. Work with strategic suppliers to grow and develop supplier markets.
  • Through liaison with the Procurement Operations Centre and operating company stakeholders, ensure supplier performance management is robust, effective and compliant.
  • Work alongside business areas to identify, challenge, harmonise and simplify specifications and processes across the operating companies to ensure that Group buying power is maximised.
  • Ensure that all procurement activity is carried out in line with Group and operating company governance principles.
  • Develop effective working relations with key interfaces across the Group and operating companies including line, finance, legal and other stakeholders.
  • Take active role in cross-departmental strategic and leadership activities.


  • Catering category experience
  • Strong demonstrable commercial expertise including contract negotiation and dispute resolutions.
  • Strong aptitude and knowledge across full commodity lifecycle and awareness of market trends and suppliers.
  • Excellent people management with the ability to inspire, lead, build and deliver through high-performance teams.
  • Strong business and financial acumen with the ability to evaluate, analyse and solve problems.
  • Ability to influence, align diverse views and gain consensus, providing clarity and direction on what is to be achieved and break down barriers that get in the way of effective team working.
  • Ability to prioritise, maintain clear focus and provide direction in constant ambiguity and change, using knowledge, judgment, resilience and courage to resolve conflicting priorities and manage crises.
  • Ability to operate effectively in an environment with tight deadlines, finite resource and uncertainty.
  • Senior level experience of partnering with Senior Leaders and Executives in a fast moving and agile business environment.
  • Senior level experience in Procurement gathered in a complex global organisation.
  • Experience of working in an environment of change involving people, process, policy and technology.
  • Experience managing teams for success across multiple countries and cultures.

Additional Information

What we offer:

The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry.

The opportunity to work in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension and performance bonuses.

We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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