DOC Controller

  • Full-time
  • Contract Type: Permanent
  • Directorate: FP&A

Company Description

IAG GBS (Global Business Services) is part of International Airlines Group, one of the world’s leading airline groups, with c550 aircraft flying to over 270 destinations, carrying more than 100 million passengers each year.

We provide world-class procurement, finance and IT services to IAG’s operating companies which include Aer Lingus, British Airways, IAG, IAG Cargo, IAG Loyalty, Iberia, Iberia Express, LEVEL and Vueling.

Our vision is to create and deliver innovative solutions to drive sustainable transformation across the Group. The company is headquartered in Krakow, and has operations in London, Barcelona, Madrid and Dublin

In IAG GBS, every day is different. Finance role in DOC team gives an opportunity to perform, monitor, validate end to end process for Direct Operating Costs (DOC), participate in creation of new team and gives opportunity to work in interesting but also complex airline industry.

Job Description

  • Fuel, User charges and Ground Handling system maintenance,
  • Maintenance of pricing structure in the system based (BRF+, Qeitor, SAP) on procurement contracts and mismatches clarification till final resolution versus contracted conditions with Group Procurement, IT, business and /or suppliers,
  • Analyse and verify system errors, cooperation with IT and stakeholders till final mitigation of identified mismatches,
  • Simplification, automation and robotisation (machine learning capabilities) of DOC process and its reporting feasibilities and accuracy,
  • Ensure that all audit action points (including ICFR) are actioned on time and according to the client requirement,
  • Ensure DOC process documentation (DTPs) and process maps, including changes and proper approval flow,
  • Resolve complex queries from suppliers and stakeholders,
  • Proactive management of interactions with suppliers, internal and external partners,
  • Perform continuous improvement approach in the area of responsibility.


  • MS degree in Finance, Accounting, Economics or related fields,
  • Experience in working for financial international organization,
  • >1 years experience in supplier and contract management, data capturing, analysing and presenting,
  • Good understanding of corporate compliance & controls standards and practical experience in applying them in the accounting space,
  • Ability to operate effectively in an environment with tight deadlines and finite resources,
  • Working proficiency in MS Excel, PowerPoint, SAP HANA, experience in BRF+ will be an asset,
  • Knowledge of suppliers and contract management,
  • Strong financial and business orientation, ability to evaluate, analysing and presenting skills,
  • Commitment to service excellence, process improvements and automation; strong customer focus,
  • Operate effectively in an environment with tight deadlines,
  • English skills on at least B2 level, fluency in Spanish will be a strong asset,
  • Willingness to travel.

Additional Information

We have a multicultural environment with an amazing office where you can do your best work. Of course, we take care of our employees by providing them with work life balance, health insurance, private medical care and benefits platform.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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