IAG GBS (Global Business Services) is part of International Airlines Group, one of the world’s leading airline groups, with 546 aircraft flying to over 270 destinations, carrying more than 100 million passengers each year.

IAG GBS provides a plug and play platform of scalable, best in class procurement, finance and IT business services to IAG’s operating companies which include Aer Lingus, Avios, British Airways, IAG, IAG Cargo, Iberia, Iberia Express, LEVEL and Vueling.

The company is headquartered in Krakow, and has operations in London, Madrid, Dublin and Mumbai.

Business Partnering of cargo revenue accounting results with various business units across multiple geographical regions. Service delivery model includes identification and facilitation of opportunities on revenue (audit, new products), cost reduction, improvement of controls and introduction of efficiencies.

Accountabilities:

• Manage the Cargo Revenue Accounting system (RAPID), inward and outward interfaces (from business perspective); global stock control & issuance , general ad hoc duties within the team when occasion should arise and end-to-end CRA freight and mail processes (including reference data setup/maintenance, billing & invoicing, revenue recognition, interline  and reporting) on behalf of IAG Cargo for all the Group Carriers (British Airways, Iberia, Aer Lingus, Vueling and Level)
• Reconcile against source (various cargo and mail systems) and target systems (i.e. IATA settlements, SAP, various operational or Management Information Systems)
• Manage month-end close in RAPID and prepare daily, weekly and monthly reports
• Manage suppliers (BPO and system vendor) SLAs
• Support CRA process and results queries
• Manage customer billing disputes for the United Kingdom and Spain
• Support customer billing disputes for the rest of the world
• Provide evidences for internal controls (ICFRs / SCIIFs)
• Liaise with IT support regarding CRA system defects and developments (as and when required)
• Maintain documentation of processes and functional specifications
• Work with IATA for settlement system changes and enhancements
• Liaise with internal and external auditors
• Supporting adhoc projects (e.g. system development, uat testing , projects & tecnical system upgrade experience)  & general team duties

• Degree in finance, economics or related field
• Proficiency with MS Office and systems in general
• Proven knowledge of the airline/cargo industry and its solutions
• Excellent analytical skills
• Timeliness, a high degree of accuracy and attention to detail
• Excellent cooperation skills
• Fluency in English
• Fluency in Spanish would be an asset 
• Minimum of 3 years’ experience in an international environment
• Experience in back-office process or related projects in the airline industry
• Experience of operating across multiple countries and cultures
• Experience of, and contribution to, applicable industry best practice, leading and shaping further development
• Proven ability to work with different levels of management and stakeholders

 What we offer

• The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry
• The opportunity to work in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension and performance bonuses
• We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law