DOC Controller/Senior DOC Controller

  • Full-time
  • Contract Type: Permanent
  • Directorate: FP&A and Continuous Improvement

Company Description

IAG GBS (Global Business Services) is part of International Airlines Group, one of the world’s leading airline groups, with c550 aircraft flying to over 270 destinations, carrying more than 100 million passengers each year.

We provide world-class procurement, finance and IT services to IAG’s operating companies which include Aer Lingus, British Airways, IAG, IAG Cargo, IAG Loyalty, Iberia, Iberia Express, LEVEL and Vueling.

Our vision is to create and deliver innovative solutions to drive sustainable transformation across the Group. The company is headquartered in Krakow, and has operations in London, Barcelona, Madrid and Dublin

In IAG GBS, every day is different. Finance role in DOC team gives an opportunity to perform, monitor, validate end to end process for Direct Operating Costs (DOC), participate in creation of new team and gives opportunity to work in interesting but also complex airline industry.

Job Description

  • Perform end to end process for DOC invoices - including approval and audit of invoices, maintenance of pricing structure in the system based on price lists and Procurement contracts, clarification of mismatches till final resolution (versus contracted conditions with Procurement, IT, business and suppliers),
  • Manage daily cash flow verification - ensure correct information flow between suppliers and internal system,
  • Analyse and verify system errors, cooperation with IT and stakeholders till final mitigation of identified mismatches,
  • Ensure process execution according to agreed procedures, Service Level Agreements (SLA) for Contract Leakage and report the results on regular basis,
  • Resolve complex queries from suppliers and stakeholders,
  • Proactively maintain cooperation with suppliers, internal and external partners,
  • Perform continuous improvement approach in the area of responsibility.


  • MS degree in Finance, Accounting, Economics or related fields,
  • Experience in working for financial international organization,
  • Working proficiency in MS Excel, PowerPoint, SAP HANA, experience in BRF+ will be an asset,
  • Knowledge of suppliers and contract management,
  • Strong financial and business orientation, ability to evaluate, analysing and presenting skills,
  • Operate effectively in an environment with tight deadlines,
  • English skills on at least B2 level, fluency in Spanish will be a strong asset,
  • Willingness to travel.

Additional Information

We have a multicultural environment with an amazing office where you can do your best work. Of course, we take care of our employees by providing them with work life balance, health insurance, private medical care and benefits platform.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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