Category Lead - Financial Services

  • Full-time
  • Contract Type: Permanent
  • Directorate: GroupProcurement

Company Description

Why IAG GBS?  

We are a part of International Airlines Group, one of the world’s leading airline groups flying to over 270 destinations and carrying more than 100 million passengers each year.  

We provide a plug and play platform of scalable, best in class procurement, finance and IT business services to Aer Lingus, British Airways, IAG, IAG Cargo, IAG Loyalty, Iberia, Iberia Express, LEVEL and Vueling.

We combine functional expertise with a strong focus on customer service to make our Group stronger, more efficient, more competitive.   


    Job Description

    Purpose of the role   

    In IAG GBS, every day in is different. And this is also true for Group Procurement. What makes this role special is the opportunity to work with the world's largest payment schemes, acquirers, issuing banks and payment gateways as well as Insurance services providers.

    You will make an impact in this role by…  

    • Lead the procurement categories of Payment Solutions and Insurance across a range of products and services.
    • Working across the operating companies, ensuring the delivery of effective, robust and compliant procurement that delivers the business plan while maximising the Group’s buying power.
    • Lead strategic activities, including category planning, sourcing, risk management and act as a single point of contact for senior stakeholders.
    • Support the Group's Payment Transformation roadmap by providing expertise and market insights.


    • Responsibility for developing and implementing a 3-5 year category plan for the given sub-category.
    • Responsibility for developing and implementing local and global sourcing strategies for all external spend related activity.
    • Management of stakeholder relationships in all operating companies, ensuring appropriately robust challenge while delivering the operating companies’ business plans.
    • Manage supplier risk to protect the operating companies and the Group from financial, operational and reputational damage.
    • Provide commercial innovation to internal stakeholders through interaction with the supply base.
    • Work with internal stakeholders and external suppliers to resolve commercial and contractual disputes; in particular suppliers with high complexity and/or high spend.
    • Support operating companies tier 1 (high strategic/high risk/high spend) projects. Work with strategic suppliers to grow and develop supplier markets.
    • Through liaison with the Procurement Operations Centre and operating company stakeholders, ensure supplier performance management is robust, effective and compliant.
    • Work alongside business areas to identify, challenge, harmonise and simplify specifications and processes across the operating companies to ensure that Group buying power is maximised.
    • Ensure that all procurement activity is carried out in line with Group and operating company governance principles.
    • Develop effective working relations with key interfaces across the Group and operating companies including line, finance, legal and other stakeholders.
    • Take active role in cross-departmental strategic and leadership activities.

    Key Relationships/Interfaces

    • Business leaders in each of the operating companies.
    • Finance.
    • Commercial


    • Degree in Finance and ability to demonstrate strong knowledge of working in international procurement environment.


    • Strong demonstrable commercial expertise including contract negotiation and dispute resolutions.
    • Strong aptitude and knowledge across full commodity lifecycle and awareness of market trends and suppliers.
    • Excellent people management with the ability to inspire, lead, build and deliver through high-performance teams.
    • Strong business and financial acumen with the ability to evaluate, analyse and solve problems.
    • Ability to influence, align diverse views and gain consensus, providing clarity and direction on what is to be achieved and break down barriers that get in the way of effective team working.
    • Ability to prioritise, maintain clear focus and provide direction in constant ambiguity and change, using knowledge, judgment, resilience and courage to resolve conflicting priorities and manage crises.
    • Ability to operate effectively in an environment with tight deadlines, finite resource and uncertainty.


    • Demonstrable experience connected with payment schemes, acquirers, issuing banks and payment gateways as well as Insurance services providers. 
    • Senior level experience of partnering with Senior Leaders and Executives in a fast moving and agile business environment.
    • Senior level experience in Procurement gathered in a complex global organisation is an advantage.
    • Experience of working in an environment of change involving people, process, policy and technology.
    • Experience managing teams for success across multiple countries and cultures.


    • Willingness to travel and work in a multi-site/location environment.
    • Excellent written and spoken English; a working knowledge of Spanish is an advantage 

    Additional Information


    The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry, working in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension, and performance bonuses


    Privacy Policy