The British Airways Tech Delivery team is part of International Airlines Group (IAG), one of the world’s leading airline groups and owner of some of the biggest brands in the sky. 

Our vision is to delight customers, enable our colleagues, accelerate business performance, increase shareholder value, and protect our business through the innovative and agile use of technology and data.  

To harness our full potential across our three domains, Customer & Commercial, Operations & Engineering and KITC & Networks Infrastructure, we are changing fundamentally our ways of working by transitioning at speed into a Product led organisation. 

Together we are building a better BA faster, not harder. 

As a Release Train Engineer, you will be working with our Product teams in one or more of our domains within the BA Tech Delivery Team to bring agile change to life. We are doing this by role modelling and embedding agile ways of working and applying SAFe as an overarching umbrella within BA Tech Delivery. 

Purpose of the role:

• The Release Train Engineer (RTE) is a servant leader and coach for the Agile Release Train (ART).  

• The RTE’s major responsibilities are to facilitate the ART events and processes and assist the teams in delivering value.  

• RTEs communicate with stakeholders, escalate impediments, help manage risk, and drive relentless improvement. 

• A leader for the Agile Release Train (ART) who possesses a strong understanding of Agile and can execute Agile processes and manage it.  

• RTE will work closely with QA, Product, DevOps, Delivery, Architecture and Engineering to directly impact the customer’s ability to meet PI goals.  

• RTE will be the master organiser of the Agile Teams’ workload for each Program Increment (PI) and will define the agenda for and orchestrate the activities during each PI planning session. 

Accountabilities:

• Facilitate Program Increment (PI) planning, ensuring roadmaps and backlogs are continuously updated. 

• Assist with tracking the execution of features and capabilities. 

• Coach leaders, teams and scrum masters in Agile practices and mindsets. 

• Facilitate system and solution demonstrations. 

• Ensure that the Agile processes are fully executed.  

• Work to guide and coach others (scrum leaders) about the Agile Release Train (ART) and Lean-Agile practices. 

• Assign, coordinate, and review work and activities of programming personnel. Oversee the ART and the SAFe framework to ensure its functioning and productivity.  

• Reporting status updates and metrics to senior leadership on the performance and efficiency of the ART.  

• Facilitate risk management of the ART.  

• Work to define working agreements for the ART.  

• Support the Product manager when necessary. 

This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meetings, workshops, and other related activities. 

Key Stakeholders:

External: 

• Strategic partners and solution providers  

Internal: 

• Business stakeholders  

• Delivery Leaders (Product Manager, Product Owner, Programme Manager, Project Manager) 

• IAG Tech Architecture  

• Operations & Infrastructure 

• Cyber Security 

• Educated to degree level or equivalent experience. 

Desired qualification:

• Recognised Agile qualifications, e.g. SAFe® Release Train Engineer and SAFe® Program Consultant 

Skills:  

• In addition, successful release train engineers possess strong communication, negotiation and critical thinking skills, the desire to be a lifelong learner and a solid acceptance of the servant leadership philosophy.  

• As a servant leader, RTEs are expected to: Support all teams' commitments. 

• Strong ability to collaborate effectively with cross functional teams within a matrix management environment. 

• Well-practiced in recognising and responding to priorities, based on specific information provided. 

• Effective stakeholder management (internal and external) and building positive working relationships. 

• Confident working under own initiative, as well as part of a team. 

• Good, all-round competence to be able to identify and contribute to the continual improvement of software engineering capability across IAG Tech and British Airways. 

• Proficient negotiation skills, able to persuade and influence others. 

• Fluent written and spoken English. 

Experience:  

• 4-5 years progressive work related experience with demonstrated proficiency in multiple disciplines / technologies / processes related to the position as well as 2-4 years managing teams and / or significant complex projects. 

• Experience of developing in an Agile and/or DevSecOps environment is highly desirable, including unit testing, behaviour driven development, and continuous integration/continuous deployment. 

• Experience of operating across multiple countries and cultures is desirable, but not essential.  

Benefits

The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry, working in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension, and performance bonuses

Diversity and Inclusion

IAG Tech is part of the IAG GBS organisation, and our people are at the heart of everything we do. We recognise that we can only deliver the required business outcomes if we have a thriving community of technology professionals. Together we strive to become the very best at what we do.

We focus on making Tech a great place to work, with a community that we feel proud to belong to. To help make this a reality, our people strategy focuses on six key domains: Engagement, Talent Management, Reward and Recognition, Performance Management, Learning and Development and Culture.

We understand the importance of Diversity and Inclusion in the workplace to deliver this strategy – everyone should feel part of our team. We want to foster an inclusive workplace, celebrate individuality and embrace differences so that everyone in IAG Tech can achieve their goals and ambitions, regardless of their personal circumstances or background.

As a Group, IAG has an ambition that 40% of senior management roles are held by women by 2025. IAG Tech fully supports that ambition, and we are working to help make it a reality. With this in mind, we have set ourselves the challenging target of recruiting 50% female colleagues by 2030.