Order Management Specialist

  • Full-time
  • Contract Type: Permanent
  • Directorate: Finance Services and Business Operations

Company Description

IAG GBS (Global Business Services) is part of International Airlines Group, one of the world’s leading airline groups, with 546 aircraft flying to over 270 destinations, carrying more than 100 million passengers each year.

IAG GBS provides a plug and play platform of scalable, best in class procurement, finance and IT business services to IAG’s operating companies which include Aer Lingus, Avios, British Airways, IAG, IAG Cargo, Iberia, Iberia Express, LEVEL and Vueling.

The company is headquartered in Krakow, and has operations in London, Madrid, Dublin and Chennai.

Job Description

Ensuring proper Purchase Order creation with reference to accessible information. Controlling/approving/claiming/fixing costs of the supplier in the designated area of responsibility. Managing financial risk and analysing results regularly. Meeting Service Level Agreement (SLA) according to the agreed procedure.

Accountabilities

  • Ensure proper Purchase Order creation as per the contract and operational data.
  • Perform E2E control for processes – including control of invoices with the use of Purchase Orders, maintenance of pricing structure in the system.
  • Ensure good cooperation between suppliers, internal and external partners
  • Process execution according to agreed procedures and Service Level Agreement (SLA) for Contract Leakage; analysing and presenting results regularly
  • Ensure process documentation (DTPs) and process maps, including changes and proper approval flow
  • Ensure that all audit action points (including ICFR) are actioned on time and according to the client requirement
  • Continuous improvement in own area of responsibility;

Key Relationships/Interfaces

External:

  • External suppliers
  • BPO

Internal:

  • Internal clients at various levels of seniority across a range of functions
  • Operations teams (Finance and Procurement)
  • Operating Companies, Category Management, Internal Auditors

Qualifications

  • MS degree in Finance, Economics, Maths or related fields
  • Working proficiency in SAP Ariba,SAP, MS Excel
  • Experience in transition is an asset
  • Good business and financial acumen with the ability to evaluate, analyse and solve problems;
  • Strong interpersonal and communication skills with the ability to influence, align diverse views and gain consensus, providing clarity and direction on what is to be achieved and break down barriers that get in the way of effective team working
  • Stakeholder management skills across a diverse geographic region and at multiple levels, with the gravitas to engage with and influence stakeholders
  • Ability to operate effectively in an environment with tight deadlines and finite resources
  • Commitment to service excellence, process improvements and automation; strong customer focus; good analytical skills and attention to detail
  • Fluency in English, Spanish is an asset
  • Knowledge of working in international financial & accounting organisation preferably in the Finance Planning and Analysis, Procure to Pay (PtP) and/or Procurement Area
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