Account Manager

  • New York, NY
  • Full-time

Job Description

As an Account Manager, you are responsible for owning campaign execution from start to finish, ensuring that all revenue is realized while exceeding performance benchmarks and managing client success. You will act as the point of contact, both internal and external, for all post-sale related inquiries. As a member of the Client Services team, you’ll be a crucial part of Investopedia’s growth and overall success.
  • Report to and work closely with the VP, Client Services
  • Responsible for setup, QA and delivery of advertising campaigns and sponsorships
  • Monitor advertising campaigns, troubleshoot issues and resolve discrepancies
  • Optimize campaign performance and provide campaign recap reports
  • Communicate directly with clients and agencies to provide reporting, answer questions and ensure KPIs are met
  • Participate in and run weekly meetings with the sales team, as well as other internal teams, to showcase results, progress and optimization recommendations for advertising campaigns
  • Assist in monthly billing and 3rd party reconciliation

Qualifications

  • Bachelor’s degree
  • 2-5 years digital media and/or client services experience
  • Account Management experience is a plus
  • Prior experience with DFP or other ad servers
  • Excellent written and verbal communication, organizational and interpersonal skills
  • Able to manage multiple projects and campaigns with conflicting priorities in a deadline driven environment
  • Must be a self-starter; able to work with minimal supervision to initiate and complete tasks
  • Able to communicate professionally internally and externally at all levels
  • Solid knowledge of MS Excel and PowerPoint
  • Familiarity with ad server technologies and vendors a plus
  • Must be proactive, friendly and work well under pressure

Additional Information

About Investopedia:

Here are a few reasons to work with us…

  • Because we were voted one of the Best Places to Work in 2016 by Business Intelligence Group (http://bit.ly/1UmhijO)
  • Because our employees love us on Glassdoor! (http://bit.ly/1VN8EgG)
  • Because you get to work with this guy! (David Siegel, CEO interview with Forbes) (http://onforb.es/1Qntovl)
  • And these guys and gals! (http://bit.ly/2chB0lX)

We care about our business and want you to know everything from goals to numbers to what’s for lunch. We have doubled in size in less than a year and we’re excited for growth, innovation, hard work and fun!

We have some of the greatest benefits such as: unlimited vacation for salaried employees, medical/dental/vision options, pet insurance, 401(k) matching, commuter subsidy, tuition reimbursement, charity gift matching, huge discounts to wireless/gym/travel/much more. Our office has free snacks, catered lunch more often than not, monthly in-house massages, and themed monthly snack. More importantly – we know how hard you work so we celebrate that hard work often.

Here are a few reasons to work with us…

  • Because we were voted one of the Best Places to Work in 2016 by Business Intelligence Group (http://bit.ly/1UmhijO)
  • Because our employees love us on Glassdoor! (http://bit.ly/1VN8EgG)
  • Because you get to work with this guy! (David Siegel, CEO interview with Forbes) (http://onforb.es/1Qntovl)
  • And these guys and gals! (http://bit.ly/2chB0lX)

We care about our business and want you to know everything from goals to numbers to what’s for lunch. We have doubled in size in less than a year and we’re excited for growth, innovation, hard work and fun!

We have some of the greatest benefits such as: unlimited vacation for salaried employees, medical/dental/vision options, pet insurance, 401(k) matching, commuter subsidy, tuition reimbursement, charity gift matching, huge discounts to wireless/gym/travel/much more. Our office has free snacks, catered lunch more often than not, monthly in-house massages, and themed monthly snack. More importantly – we know how hard you work so we celebrate that hard work often.