Consultant - client engagement / software delivery

  • 11 York St, Sydney NSW 2000, Australia
  • Full-time

Job Description

About Hyper Anna

We’re a fast growth software start-up in the AI and data analytics space, and we’re on a mission to democratise data. We’ve built an AI powered data analytics platform called ‘Anna’​ who is transforming how businesses use their data. Anna enables users to interact with their data in natural language, providing them with actionable insights in just a few seconds and empowering them to be curious about their business.

Behind our software is a growing team that wants to make a difference. People who love solving real world problems with smart ideas and smart technology. We're product builders, creative thinkers and we always go that extra step to delight our customers. We're building software for the data revolution. Come and join us.

About the opportunity

We’re looking for a Sydney based Consultant to work with our Client Engagement team as they deploy our software onto client systems. The heart of this team is to ensure that our AI product ‘Anna’ and our clients have a long & successful relationship together. You’ll work directly with clients to understand their business needs and take end to end ownership of the overall engagement, ensuring value creation, client success and adoption of ‘Anna’.

You’ll have the opportunity to build on your existing consulting skills and leverage your interest in influencing stakeholders and solving real business problems. In a collaborative setting, you’ll work closely with others and your superior analytical skills and strong communication skills will ensure successful delivery of our software and high satisfaction with our clients.

About you

  • A passion for business problems, data analytics and data-driven decision making
  • You have around 2-3 years of consulting and hands-on delivery experience – ideally across data analytics or similar
  • You are client savvy and appropriately hands on, working directly with the client towards successful outcome. You should be comfortable driving the client engagement end-to-end, engaging other members of the Hyper Anna team to assist as when required. You also understand the need for strong stakeholder management and great communication as you coordinate / execute engagements
  • Exceptional ability to communicate complex ideas effectively, including experience & a passion for conducting client group workshops
  • Ability to work in a fast paced and collaborative environment
  • Hungry to learn and innovate, working alongside world-class data scientists and engineers

A day in your life will include:

  • Engaging with clients, learning their businesses and quickly understanding what business problems can be successfully solved by Anna
  • Maintain client relationships, perform client on-boarding and user training to ensure product adoption
  • Concurrent management of multiple clients or projects
  • Balancing multiple, competing internal and external demands

You’ll have the opportunity to join our team at a pivotal stage of our growth! This means you’ll have access to real career opportunities, be in a role that makes a difference, receive a competitive salary + equity, and work in our beautiful, centrally located office.

We have big plans, come and join us.

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