Huckberry is an independent online retailer and magazine for folks who love adventure. We're a team of 80ish based in both San Francisco, California and Columbus, Ohio.

Over a million and a half people trust us as their leading resource for emerging brands, gear, and lifestyle inspiration.

We're independent, profitable and proud (read our story here: Bit.ly/TheHuckberryStory), and have been called "the future of eCommerce" — we look forward to meeting you!

Do you love the outdoors? Are you someone who has a passion for style and adventure? Do you believe in consistently excellent customer service? Do you thrive in a challenging environment? If you've answered yes to all of these questions, we’re looking forward to hearing from you!

As a member of our Customer Experience team, you'll be on the front lines of ensuring that every Huckberry customer is a happy customer. Your primary responsibilities will be assisting our customers via email, voice, and chat.

We're looking for candidates who:

• can quickly and efficiently tackle problems for customers when deliveries, transactions, or experiences don't go as planned
• has previous experience in a people-facing role (retail, teaching, restaurant, etc.)
• is detail and process oriented
• is a natural leader
• has a great attitude and an appreciation for cool gear, great design, and the outdoors
• loves working in team environments and can help grow and scale our Customer Experience team

To apply for this position, please click I'm Interested and:

1. Upload your resume
2. Link us to your LinkedIn profile
3. Tell us in 2 sentences or less what makes you unique. 
4. Tell us in 2 sentences or less why you'd make a great addition to our Customer Experience team.

Want to get know us better?

Check out our:

• Journal: http://huckberry.com/blog
• Facebook: https://www.facebook.com/Huckberry
• Instagram: http://instagram.com/huckberry
• Twitter: https://twitter.com/Huckberry

Huckberry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.