Huckberry is an independent online retailer for those who love adventure. We're a team of 50ish and based in San Francisco, California and Columbus, Ohio.

Over a million of our members trust us as their leading resource for emerging brands, gear, and lifestyle inspiration.

Do you love the outdoors? Are you someone who has a passion for style and adventure? Do you thrive in a lean, fast-paced startup environment? If you've answered yes to all of the above, we’re looking forward to hearing from you!

As a member of our Customer Experience team, you'll be on the front lines of ensuring that every Huckberry customer is a happy customer. Your primary responsibilities will include assisting our customers via email, phones, and live chat.

Availability: 3-4 days/week Monday-Friday. 

Shift: 12PM - 6PM

We're looking for a candidate who:

• can quickly and efficiently help resolve customer issues when deliveries, transactions, or experiences don't go as planned
• enjoys working directly with people - previous experience in customer service, retail, food/hospitality, teaching etc. a plus
• is detail and process oriented, enjoys finding solutions to complex problems
• has a positive attitude and is enthusiastic about cool gear, great design, and outdoor adventure

To apply for this position, please click I'm Interested and:

1. Upload your resume
2. Link us to your LinkedIn profile
3. Tell us in 2 sentences or less what makes you unique. 
4. Tell us in 2 sentences or less why you'd make a great addition to our Customer Experience team.

Want to get know us better?

Check out our:

• Journal: https://huckberry.com/blog
• Facebook: https://www.facebook.com/Huckberry
• Instagram: https://instagram.com/huckberry
• Twitter: https://twitter.com/Huckberry

Huckberry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.