The Housing Authority of the City of Shreveport (HACS) provides quality affordable housing to low-income families and individuals through the effective and efficient administration of housing assistance programs. 

The Human Resources Manager (Department Development & Operations) is responsible for establishing, implementing, and leading the Human Resources function for the Housing Authority. This position will work alongside the executive team to build the HR department from the ground up, including development of policies, procedures, compliance systems, and employee programs, and will transition into ongoing management of all HR operations.

Key Responsibilities

HR Department Development

• Design, develop, and implement the Authority’s HR infrastructure, including policies, procedures, and standard operating practices

• Create and maintain a comprehensive employee handbook

• Establish onboarding, performance management, disciplinary, and offboarding processes

• Develop and standardize job descriptions across all departments

Compliance & Risk Management

• Ensure compliance with all applicable federal, state, and local employment laws and regulations

• Maintain personnel records in accordance with legal and audit requirements

• Develop and enforce policies related to EEO, FLSA, FMLA, ADA, and other employment regulations

• Support audit readiness and respond to regulatory or funding agency requirements

Recruitment & Talent Management

• Lead recruitment, selection, and hiring processes for all positions

• Develop workforce planning strategies aligned with organizational needs

• Implement structured onboarding and employee retention initiatives

Employee Relations

• Serve as the primary point of contact for employee relations matters

• Conduct workplace investigations and recommend appropriate resolutions

• Provide guidance to supervisors on performance management and disciplinary actions

• Promote a professional, equitable, and productive work environment

Compensation & Benefits Administration

• Assist in the development and administration of compensation structures and salary ranges

• Coordinate employee benefits programs and vendor relationships

• Ensure accurate and consistent application of pay and benefits policies

Strategic & Administrative Support

• Advise leadership on HR best practices, organizational development, and workforce strategy

• Prepare reports and maintain HR metrics to support decision-making

• Support leadership in aligning HR functions with organizational goals

Minimum Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field

• Minimum of 5 years of progressively responsible HR experience

• Demonstrated experience in multiple HR functional areas (recruitment, employee relations, compliance, etc.)

• Strong knowledge of employment laws and HR best practices

• Excellent organizational, communication, and problem-solving skills

Preferred Qualifications

• Experience in public sector, housing authority, or government environment

• Experience building or significantly improving HR systems or processes

• Professional certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR

Work Environment

This position operates in a professional office environment and may require occasional attendance at meetings, training sessions, or agency events.

Additional Information

This position is responsible for establishing the Housing Authority’s HR function from the ground up. The ideal candidate will be a self-starter capable of working independently, building systems, and providing strategic and operational HR leadership.

All your information will be kept confidential according to EEO guidelines.