Retail Manager
- Full-time
Company Description
Homzmart is a one stop shop where you purchase everything from furniture to household items and more!
- We inject confidence into the online home shopping experience by solving for brands, manufacturers, and customers.
- We combine the power of technology and logistics to provide a seamless experience for the customer; therefore, delivering value to all our stakeholders
- We are continuously solving for ‘home’ – Homzmart has the largest selection to design, style and brighten your home all with a single click. Convenience, predictive-tech and customer centric approach.
Job Description
Develop business strategies to raise our customers’ pool, expand showrooms traffic and optimize profitability
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure high levels of customers satisfaction through excellent service
Complete showrooms administration and ensure compliance with policies and procedures
Maintain outstanding showrooms conditions and visual merchandising standards
Report on buying trends, customer needs, profits etc
Propose innovative ideas to increase market share
Deal with all issues that arise from staff or customers (complaints, grievances etc)
Recruiting, training, managing and motivating staff to ensure efficiency and to increase sales.
Daily management of staff, including completing and checking rotas, holding regular meetings and briefing the team on new products and promotions.
Ensuring that new stock is ordered, received in time and that it is put on display as required.
Ensuring that premises and service levels are maintained to company standards.
Ensuring the safety and security of staff and customers.
Qualifications
Proven successful experience as a retail Store Manager
Powerful leading skills and business orientation
Customer management skills
Strong organizational skills
Good communication and interpersonal skills
BS degree in Business Administration or relevant field