Retail Manager

  • Full-time

Company Description

Homzmart is a one stop shop where you purchase everything from furniture to household items and more!

  • We inject confidence into the online home shopping experience by solving for brands, manufacturers, and customers.
  • We combine the power of technology and logistics to provide a seamless experience for the customer; therefore, delivering value to all our stakeholders
  • We are continuously solving for ‘home’ – Homzmart has the largest selection to design, style and brighten your home all with a single click. Convenience, predictive-tech and customer centric approach.

Job Description

  • Develop business strategies to raise our customers’ pool, expand showrooms traffic and optimize profitability

  • Meet sales goals by training, motivating, mentoring and providing feedback to sales staff

  • Ensure high levels of customers satisfaction through excellent service

  • Complete showrooms administration and ensure compliance with policies and procedures

  • Maintain outstanding showrooms conditions and visual merchandising standards

  • Report on buying trends, customer needs, profits etc

  • Propose innovative ideas to increase market share

  • Deal with all issues that arise from staff or customers (complaints, grievances etc)

  • Recruiting, training, managing and motivating staff to ensure efficiency and to increase sales.

  • Daily management of staff, including completing and checking rotas, holding regular meetings and briefing the team on new products and promotions.

  • Ensuring that new stock is ordered, received in time and that it is put on display as required.

  • Ensuring that premises and service levels are maintained to company standards.

  • Ensuring the safety and security of staff and customers.

Qualifications

  • Proven successful experience as a retail Store Manager

  • Powerful leading skills and business orientation

  • Customer management skills

  • Strong organizational skills

  • Good communication and interpersonal skills

  • BS degree in Business Administration or relevant field