UX Architect (Remote)

  • Minneapolis, MN, USA
  • Employees can work remotely
  • Full-time

Company Description

At HomeValet we're building a team to revolutionize the e-commerce delivery experience. As part of our team, you'll have the opportunity to help build a product and platform that will be used daily by millions of consumers in the US and across the world. Our platform provides contactless home delivery of groceries, packages, and medicine, connecting online retailers and couriers with a secure, temperature-controlled Smart Box outside of consumers' homes.

HomeValet is a remote-first company with offices in Tysons Corner, VA, Minneapolis, MN, and Evansville, IN.

Job Description

In a nutshell:

You’re an empathetic, design-minded individual who thrives in turning ambiguous ideas into clearly articulated visions. You live at the intersection of UX and Information Architecture. You make sure that features and content are organized in a logical, intuitive, and complimentary way. You look at products from a bird’s eye view: how do the features fit into the bigger picture and how they make sense with the rest of the product.

You’re insights-driven, exposing patterns and connecting dots that would otherwise remain disparate. You recognize assumptions. You model and envision futures for others to see; you form the narratives that help individuals and teams see their role in bringing those futures to life.

In fast-moving, cross-disciplinary teams, you like to roll up your sleeves and get things done. You are a balanced voice of direction and initiative who can move forward in ambiguity while helping everyone align on where to go and how to get there. You don’t create documents and prototypes for the sake of producing them (though you’re certainly adept in those skills); instead, you focus on efforts that move ideas forward.

If this sounds like you, we’d love to meet.

Why this role is important to HomeValet?

The Experience Design Team at HomeValet - where this role resides - is a driving force of Strategy, Marketing, Product, Software, and Operations.

The UX Architect will develop the structure and flow of our digital products (website, apps, internal applications, customer service tools, etc.). The Architect translates insights into tangible deliverables such as sitemaps, wireframes, and prototypes that provide clarity to how features shall be approached, prioritized, and implemented.

Without the lens of a UX Architect, initiatives risk moving forward without consideration for the human needs being addressed, and too much is left upon the implementation teams to figure out; it’s a gap that can cause complex and expensive projects to miss the mark.

Why HomeValet?

HomeValet is poised for success, we are a startup with the experience of an enterprise. We have identified and verified the market problems that we’re solving, we have momentum with committed partners, and we are constantly pursuing new partners and ideas.

The reason our company exists is to improve people’s lives by giving them back their time; it’s about time. We believe that people flourish with more freedom, convenience, and peace of mind. We believe that remote work contributes to that and most of our software team works remotely.

Once here, you will:

  • Partner with design and development to evolve existing digital services or products in ways that foster market penetration and traction along with strategic business growth.

  • Collaborate with a cross-functional team to help define prioritized initiatives and prepare them for implementation

  • Map how the end-user interacts with the product(s) and develop a structure, including layouts and flows, that ensure the successful execution of all product tasks and functions.

  • Enhance and extend the existing consumer experience

  • Model new innovative experiences and features

  • Translate business data and concepts into actionable insights for HomeValet

Qualifications

  • 5 to 10 years of UX experience working with multidisciplinary design teams
  • Demonstrated fluency with the human-centered design process. You should have proficiency in the entire UX design cycle:

    1. Research: interviews, surveys, ethnographic research, persona development, user journey mapping, competitive analysis

    2. Design: user flow planning, wireframing, user flow planning, prototyping, establishing design systems, UX design, UI design, microcopy writing, 

    3. Information architecture: sitemaps, application maps, process flows, knowledge-organization, hierarchy creation, data modeling.

  • The toolset we use includes Figma, Miro, Lucid, Jira, Confluence, Creative Suite, Wordpress, and familiarity with HTML, CSS, and Javascript is a plus

  • Experience in a client-service or consultative role which might include experience strategy consulting, creative services, design, a plus

  • Outstanding verbal and written communication skills

Additional Information

HomeValet offers a competitive employee compensation and benefits package that includes base salary, medical, dental, and vision insurance, life insurance, disability insurance, 401k program, and starts employees with 20 days of PTO.

HomeValet is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, or protected veteran status.

You must be authorized to work in the United States.

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