Home Instead West Exeter & Teignbridge has been providing outstanding home care since 2018 to thousands of clients.

We support adults to stay safe, happy and independent in the comfort of their own homes while bringing companionship, reassurance and genuine connection into everyday life.

At Home Instead, we believe care should never feel rushed or impersonal. That’s why we focus on building meaningful relationships between our clients and carers, with minimum 1-hour visits and carefully matched care professionals.

Just as importantly, we believe carers deserve to feel valued, supported and appreciated for the incredible work they do every day.

Responsible for the implementation, overview, organisation, and delivery of training programmes to improve the knowledge, skills, and competence of Care Professionals.

• Deliver the country specific Induction Training programme for all new Care Professionals, ensuring they attain the relevant level of competence to deliver their role.
• Complete on the job competency assessments to ensure Care Professionals have the right skills and knowledge.
• Work closely with the office team to ensure all new Care Professionals are fully supported in their first 3 months of employment.
• Responsible for delivering training as outlined in the Care Professional Development Journey for all Care Professionals, ensuring all relevant refresher training is completed within the correct timescales.
• Develop training and enhance the skills of the existing team through personal development plans.
• Identify and agree additional training or development needed to build competence and confidence of Care Professional.
• Evaluate the effectiveness of all training, identifying training gaps and recommending relevant training solutions to meet these needs.
• Work with Care Professionals and role model high quality care in the client’s home.
• Manage the Learning Management System (LMS), ensuring training records and the team's training compliance is up-to date at all time.
• To keep up to date with all new developments in the Health and Social Care Sector and ensure all training materials reflect current legislative requirements.
• Identify relevant funding opportunities for training.
• Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
• Carry out any other duties deemed necessary for the successful operation of the business.

• Must have relevant training experience.
• A good knowledge of health and social care.
• Must have experience in preparing and delivering training programmes.
• Must hold relevant up to date qualifications in line with training delivery requirements of the office.
• Excellent presentation skills.
• Ability to communicate and motivate others, helping them to achieve their potential.
• Good working knowledge of IT Systems with experience of Microsoft Office or Google Suite, working with databases and virtual communication platforms with the ability to learn and adopt new technologies where appropriate.