Home Instead Durham pride ourselves in delivering bespoke, person centred, relationship led care, enabling people to stay safe in their own home. Our team are award winning and rated CQC Outstanding.

We are seeking a compassionate and dedicated Care Professional to join our team in Durham. In this role, you will provide high-quality, person-centred care to clients, supporting them to maintain their independence, dignity, and wellbeing. You will work as part of a collaborative team, demonstrating empathy, professionalism, and a genuine commitment to making a positive difference in the lives of those we support.

• Provide direct personal care and support to clients, including assistance with activities of daily living such as washing, dressing, and toileting • Develop and maintain positive relationships with service users, treating them with respect, dignity, and compassion at all times
• Support clients' emotional and social wellbeing through active listening and meaningful engagement • Maintain accurate and detailed records of care provided, observations, and any concerns in accordance with organisational policies • Assist with meal preparation, nutrition support, and hydration monitoring as required • Promote and support clients' independence and encourage participation in activities and community engagement
• Maintain a safe, clean, and hygienic environment, adhering to health and safety standards and infection control procedures • Communicate effectively with colleagues, management, and other professionals to ensure coordinated and consistent care delivery • Report any safeguarding concerns, changes in service users' health, or welfare issues promptly to your line manager
• Contribute to the planning and review of care provision, offering insights and suggestions to enhance service quality • Undertake training and development opportunities to maintain and develop your professional skills and knowledge • Demonstrate flexibility and resilience in responding to the changing needs of service users and the organisation

**Required Qualifications and Skills:**

• Enhanced Disclosure and Barring Service (DBS) clearance • Strong communication and people skills, both verbal and written • Ability to provide person-centred care with genuine empathy and emotional intelligence

• Excellent organisational skills and attention to detail • Physical capability to assist clients with mobility and personal care tasks • Knowledge of safeguarding principles and commitment to protecting vulnerable adults • Ability to work collaboratively within a team environment • Reliable time keeping and professional approach to attendance • Understanding of confidentiality and data protection requirements