Saturday Receptionist (with Holiday Cover) 

Location: Taunton 

Hours: Every Saturday: 9:00am - 5:00pm (Additional weekday hours available to cover annual leave and staff absences) 

Lead. Inspire. Grow. Make a Difference Every Day. 

At Home Instead, we believe that making a difference starts with the very first conversation. We are looking for a warm, professional, and organised individual to join our team as a Saturday Receptionist, while also providing additional holiday and absence cover during the week when required. 

This is a fantastic opportunity for someone who enjoys supporting others, takes pride in delivering exceptional customer service, and wants to be part of a company dedicated to improving the lives of older people in our community. 

Home Instead Taunton is an award-winning home care provider, proudly recognised as the Best Social Care Company. 

What We Offer You: 

• Holiday pay, pension scheme and wellbeing support scheme 

• Ongoing learning and clear progression routes 

• Refer a Friend Scheme 

• Access exclusive employee discounts with a wide range of UK retailers, including discounted gym memberships, family days out, MOTs, servicing and more 

• Stay informed and engaged with our monthly company newsletter 

• Take advantage of convenient on-site free parking

As the first point of contact for clients, families, Care Professionals, and members of the public, you will play a key role in creating a welcoming and professional experience for everyone who contacts our office. 

Key Tasks 

• Answering telephone and email enquiries professionally and efficiently 

• Welcoming visitors and ensuring a positive first impression of Home Instead 

• Providing administrative support to the office team 

• Maintaining accurate records and documentation 

• Supporting recruitment, training, and care operations with general administration tasks 

• Assisting with office coordination and scheduling activities where required 

• Providing additional cover during annual leave and planned staff absences 

Ideal Candidate 

• Friendly, approachable, and confident communicating with people from all backgrounds 

• Highly organised with excellent attention to detail 

• Proficient in Microsoft Office and general IT systems 

• Able to work independently and manage your workload effectively 

• Reliable, flexible, and willing to provide additional holiday cover when needed 

• Passionate about delivering excellent customer service 

• Willing to complete an Enhanced DBS 

• Previous reception, administration, or customer service experience would be beneficial. 

If you are looking for a rewarding role where your organisational skills, professionalism, and friendly personality can make a real difference, we would love to hear from you. 

What happens next? 

• As soon as you apply, one of our friendly recruitment team will be in touch with you within 24-48 hours 

• We will arrange an interview with you 

• If you’re successful, you can be working with us ASAP 

Congratulations! You’ll then be part of our fantastic care team here at Home Instead 

Apply now to start your care journey with us