Join Cumbria's Leading Home Care Provider

At Home Instead South Lakes, we’re proud to be recognised as one of the UK’s leading home care providers. We are CQC Outstanding, a 5-Star Employer, and have been recognised as one of the Top 20 Home Care Providers on Homecare.co.uk, making us the only homecare provider in Cumbria to achieve this recognition.

• We're now looking for two experienced and compassionate Client Care Coordinators to coordinate packages of care for clients across the South Lakes area.

About Us

We believe care should be personal, relationship-led, and focused on helping people achieve the outcomes that matter to them.

Every day we support adults living with a wide range of health conditions to remain independent in their own homes and continue doing the things they enjoy. We work closely with families, healthcare professionals, and community services to provide truly joined-up care.

As demand for our Outstanding services grows, we need two Coordinators who share our values and want to be part of a company that genuinely strives to be the best.

The Role

As Client Care Coordinator, you'll be the main point of contact for many of our clients and their families, supporting them throughout their time with us.

This is a varied role combining relationship-building, quality assurance, and collaboration with Care Professionals and healthcare partners. You'll carry out care consultations and client assessments, create and review care plans, and complete support and competency observations in the field.

You'll spend time getting to know clients, understanding their needs, and ensuring the care we deliver continues to meet their wishes, goals, and outcomes.

About You

We're looking for someone who:

• Has experience working within health and social care (Level 3 or higher, Care Certificate)
• Is passionate about delivering outstanding person-centred care
• Has excellent communication and relationship-building skills
• Enjoys supporting clients and their families
• Is organised and able to manage and prioritise their own workload
• Has strong attention to detail
• Is confident using IT systems
• Is willing to undertake training such as Train The Trainer courses and share knowledge and good practice
• Is willing to be on call
• Holds a full UK driving licence and access to own reliable car.

Why Join Home Instead South Lakes?

• Salary: 28k per annum for full time hours + 1.5k per year for on call duties one out of four weeks of the month.
• A rare chance to join our office team directly, we mostly promote internally through our career pathways
• Work for a CQC Outstanding provider
• Join a Top 20 Home Care Provider and 5-Star Employer
• Be part of an award-winning and supportive team
• Ongoing training and professional development, including Level 5 in health and social care and Train the Trainer qualifications.
• Genuine opportunities for career progression
• Make a real difference to people's lives every day

Interested?

Two roles, one brilliant team.

If you're looking for a role where you can combine your care experience with relationship-building, quality, and person-centred support, we'd love to hear from you.

Apply today by calling 01539 267220, email [email protected] or apply below and help us continue delivering outstanding care across South Lakes.