Home Instead is a leading provider of high-quality, relationship-led care for older people, supporting them to live independently in the comfort of their own homes. 

With a strong focus on companionship and person-centred support, we offer minimum one-hour visits, allowing time to truly get to know our clients and provide unhurried, meaningful care. Our award-winning training ensures our Care Professionals are equipped with the skills and confidence to deliver exceptional support. We are proud of our outstanding reputation and take great care in matching our Care Professionals with clients based on shared interests and personalities, helping to build genuine relationships and trust. This approach enables us to deliver truly personalised care that enhances the quality of life for those we support. 

The Role  

• Manage all aspects of recruitment administration ensuring compliance with legislation, regulators, and Franchise Standards.  

• Place adverts on websites, job boards and appropriate social media platforms.  

• Ensure all relevant recruitment digital content is kept up to date.  

• Maintain effective communication with candidates ensuring a positive candidate experience.  

• Schedule interviews and support candidate selection activities where appropriate.  

• Process candidates through the Smart Recruiters Applicant Tracking System (ATS) in a timely manner ensuring data is accurate.  

• Support the Head of People with local community recruitment events.  

• Process all pre-employment checks, collate pre-employment documentation.  

• Support and Mentor candidates through their first 12 weeks.  

• Optimise the recruitment tools available and keep up to date on best practice approaches.  

• Carry out any other duties deemed necessary for the successful operation of the business.  

• Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.  

About you 

We are looking for someone with a  background in care looking to develop their career, to support the Head of People with all aspects of recruitment and onboarding administration to enable the delivery of a  responsive end-to-end recruitment service that incorporates a great candidate onboarding experience. A ‘people person’ who can mentor and support the front-line care professionals in their first 3 months. This role requires participation in the on-call team, supporting Care professionals out of hours Monday – Thursday one week in five.  

This is an office-based role, working essentially Monday to Friday, with core hours of 9:00am to 5:00pm. Flexibility for occasional weekend and evening on-call work by prior arrangement will be necessary. You will be part of our on-call rota, which operates on a 1 week in 5 basis.  

Essential Criteria  

• Well-developed administration skills alongside care experience in a similar role.  

• An understanding of legislation relating to recruitment including DBS Enhanced Criminal Record checks, references and Right to Work checks.  

• An understanding of social media and other digital communication tools for recruitment purposes.  

• Flexibility to occasionally work outside 9-5 Monday to Friday to meet the demands of the business.  

• Strong interpersonal skills with the ability to build rapport quickly.  

• Excellent verbal and written communication skills.  

• Good working knowledge of IT Systems with experience of Microsoft Office or Google Suite, working with databases and virtual communication platforms with the ability to learn and adopt new technologies where appropriate.  

• Excellent organisation and prioritisation skills with the ability to work accurately under pressure and adapt to changing priorities.  

• A team player who is self-motivated, results driven and resilient.  

If you're looking for a varied role in a supportive team and enjoy working in a fast-paced environment, we'd love to hear from you.