Our mission is to expand the worlds capacity to care. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.

Trainee Care Coordinator
Home Instead – Godalming
Salary: £23,000 per year
Hours: Monday to Friday, 9:00am–5:00pm (30-minute lunch break)
Job Type: Full-time, Permanent

About Us

Home Instead Godalming provides high-quality, person-centred care that helps older adults live independently at home.

We’re now looking for a Trainee Care Coordinator to join our friendly, supportive team.
You’ll receive full training and gain hands-on experience in care coordination, scheduling, and client support.

What You’ll Do

• Answer incoming calls in a friendly, professional, and knowledgeable way
• Handle new client enquiries and enter details into our software system
• Build and maintain great relationships with Clients and Care Professionals
• Coordinate daily and monthly rotas for Care Professionals
• Enter and maintain accurate records for clients and staff
• Process Care Professionals’ hours from timesheets
• Send information packs and brochures to new enquiries
• Provide handovers for the out-of-hours team and take part in on-call duties
• Stay calm, organised, and professional under pressure

About You

• Friendly and confident communicator
• Highly organised with great attention to detail
• Comfortable using computer systems
• Able to multitask and stay calm in busy situations
• Team player with a passion for providing excellent care

What We Offer

Starting salary of £23,000 per year
Monday–Friday working hours (9am–5pm)
Full training and career development
Supportive and welcoming team environment
A chance to make a real difference every day

Ready to start your career in care coordination?
Click Apply Now to join the Home Instead Godalming team today!

Keywords:
Care Coordinator, Trainee Care Coordinator, Care Office Assistant, Scheduler, Administrator, Care Administration, Home Care, Domiciliary Care, Care Management, Godalming Jobs, Home Instead Careers