Our Home Instead office was established in 2008 and our mission is to brighten the lives of seniors and vulnerable adults giving them a sense of purpose, wellbeing & worth in Thanet. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business. 

Purpose:
To create a well-organised, welcoming, and efficient office environment while supporting key projects to ensure smooth and successful implementation.

Key Responsibilities:

• Be the friendly face of the office—greet visitors and handle calls with professionalism.
• Manage day-to-day office operations including emails, post, filing, and supplies.
• Support compliance and service delivery by maintaining accurate records and systems.
• Coordinate team holidays and lead Care Professional engagement activities (e.g. newsletters, recognition programs).
• Provide admin support for projects to ensure timely and effective rollout.
• Offer basic IT support such as setting up users and managing email accounts.
• Assist with any additional tasks to support the Franchise Owner and overall business success.
• Uphold equality and diversity standards in all aspects of work.

What You’ll Bring:

• Strong IT skills (Microsoft Office or Google Suite) and adaptability to new tech.
• Proven experience in a busy office setting with project support exposure.
• Excellent organisation, multitasking, and communication abilities.
• A detail-oriented mindset and the ability to work under pressure.
• A proactive, flexible attitude and a collaborative spirit.

Minimum Qualifications:

• Minimum C in GCSE's
• Ideally Level 3 in Health and Social Care but not necessary 

Requirements:

• Must have a valid FULL UK Driving License
• Must have a vehicle to commute to work 

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.