Home Instead Monmouthshire is a warm, family-run care company passionate about making a difference in the lives of our clients and our employees.

Our mission is to provide high-quality services that bring joy and comfort to those we care for, while also creating a supportive and nurturing environment for our team.
We're always on the lookout for compassionate individuals who want to make a positive impact in their community. If you have a caring heart and a desire to provide quality care, you could be the next person to make a real difference with us!

We’re looking for an experienced and passionate Care Manager to lead our growing team and ensure the highest standards of care delivery.

You’ll be responsible for:

• Overseeing all aspects of care operations and compliance

• Leading, mentoring and developing a team of dedicated of Key Players and Care Professionals

• Ensuring the service meets CIW regulations and Home Instead’s quality standards

• Building strong relationships with clients, families and external professionals

• Managing client assessments, care plans and reviews

• Driving service growth and maintaining exceptional client satisfaction

You’ll have a genuine passion for delivering person-centred care and supporting others to reach their full potential.

Essential:

• Experience in a management or senior care role within domiciliary or social care

• NVQ Level 4/5 in Health & Social Care (or working towards it)

• Excellent understanding of CIW regulations and compliance

• Strong leadership, organisational and communication skills

• A full UK driving licence and access to your own vehicle

Desirable:

• Experience in business development or growing care services

Benefits:

• Company pension
• Employee mentoring programme
• Free or subsidised travel during working hours
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay
• Store discount