Home Instead is the world’s leading provider of non-medical care and companionship services, which help our clients remain independent, happy, and comfortable in their own homes. 

Home Instead Knowsley and Liverpool East has been awarded with the Top 20 Home Care Providers North West England in 2021 and 2022. 

We are committed to changing the face of ageing by providing outstanding, personalised care and supporting our communities by sharing our knowledge with outreach events and free workshops, such as our dementia awareness course.

We are a CQC registered 'Good' care provider and we are looking for a Care Supervisor to join our growing team to deliver the very best care experience to our clients and assist our Care Pro's in their role. This is an ideal opportunity for someone who loves the care sector and is looking to really make a difference to people's lives. There is the opportunity for further training and career progression. 

Our ideal candidate is a brilliant team player who loves challenges and takes their work seriously. You must be self-motivated, and well-organised, plus you will need empathy, respect and excellent communication skills.

The job is both in the field and office based. The role will involve the following:

• Providing Care Pros with the appropriate information and guidance to enable them to effectively and safely provide care.
• To supervise medication and client logs for our clients on our online system.
• Liaising with OT's, Physio's, Pharmacists etc.
• To introduce Care Pro's to new and existing Clients when required.
• Attending Client initial assessments and updating care plans and risk assessments
• Carrying out quarterly observations and participating in client service reviews and quality assurance visits
• Support Care Pro's with supervisions and observations in the field.
• Attending care calls if necessary to support with holidays and sickness 
• Ability to be flexible where needed to work as part of a great existing team
• Good working knowledge of IT systems with experience of Microsoft Office and virtual communication platforms with aptitude to learn and adopt new technologies and software where appropriate. 

The role is available part-time or full-time. You must be flexible to meet the demands of the business, including participating in an on-call rota.

You will receive:

• A competitive starting salary of £24,000 based on experience, plus benefits 
• An Employee Assistance Wellbeing Programme for you and your family
• Exclusive discounts at high street stores, supermarkets, utility providers and much more.
• Career and training development with the option to complete Train the Trainer in Dementia, End of Life, Parkinson's and more. 
• Employee Pension Scheme
• Paid holidays
• Paid mileage 

• NVQ Level 3 qualified or working towards
• At least 1-2 years experience in the care sector
• Ability to engage with staff, service users, and outside agencies in a professional manner
• Ability to set and maintain high standards of quality and professionalism in all areas of work

You must have a full clean driving licence and access to a car at all times as most of your role will be community based.

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. 

This role is subject to DBS enhanced disclosure.