A quality private home care provider, supporting families across the New Forest.

Flexible working hours would be considered, including a four day week.

The Role

·       Provide operational support, ensuring CAREGivers are provided with up-to-date and accurate information to facilitate the provision of quality care.

·       Support the service delivery process by ensuring our schedules fit client requirements and preferred routines for our CAREGiving team; also being responsive to inevitable changes and prioritising continuity of care.

·       To be customer facing, managing phone calls and email correspondence in a professional and timely manner.

·       To be a mentor for new CAREGivers; supporting client introcuctions.

·       Complete CAREGiver observations while they are with clients.

·       Maintain a high quality of data input into a range of software systems.

·       Cover care calls when needed.