Are you an amazing problem solver, with experience in care Co-ordination?  If so we would love to hear from you! 

An exciting opportunity has arisen for a full time office based Care Co-ordinator to join our friendly team based in Lymington.

You will be responsible for supporting the Care team to ensure that the care we deliver is of the highest standard.

• Support care consultations, service reviews and completing client support plans.
• Conduct staff supervisions and client QA’s.
• Create, update, audit client care plans and assist with digital care planning.
• Maintain accurate client and Care Professional records on Home Instead software and People Planner.
• Conduct client and Care Professional introductions.
• Work closely with the Care Manager to co-ordinate care services and ensure the perfect Care Professional and client match.
• Liaise with family members and relevant healthcare professionals in relation to client care.
• Assist  in the planning, coordinating, and scheduling of client support, ensuring continuity of service at all times.
• Manage daily medication and task prompts.
• Follow up alerts to ensure a timely service.
• Manage and record Care Professional annual leave requests.
• Deal promptly and appropriately with any queries received, referring to the relevant person or team.
• Build and maintain effective communication with all clients, relatives, Care Professionals and associated professionals.
• Write care plans for new clients.
• Support local community, business events and activities.
• Ensure compliance and quality assurance standards are met in line with company procedures and CQC regulations.
• Report any recruitment requirements to ensure client needs are fulfilled.
• Provide cover in other business areas as and when required.

• Previous experience in a homecare setting advantageous within a Care Co-ordination position.
• Level 3 NVQ in Health and Social Care or equivalent.
• Experience in the care sector delivering a wide range of personal care services.
• Experience of working with MAR sheets and medication in a supervisory role.
• Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
• Knowledge and understanding of legislation and regulations specific to Health and Social Care.
• Good communication skills with the ability to build rapport quickly.
• Must be confident to use care management technology including providing support and training to Care Professionals.
• Must understand the importance of confidentiality working within current legislation.
• Excellent communication and relationship building skills.
• Ability to work in a fast paced environment.
• Passionate about delivering a high quality service to all clients and Care Professionals.
• Professional and sociable team player, flexible and committed.
• Accurate and IT literate.
• Full driving licence and vehicle essential.
• Willing to undergo an enhanced DBS disclosure.

If you have a passion for care and would like to join a great team, we would love to hear from you.  Please either apply or contact us on 01590 637250 or email [email protected]