Our mission is to brighten the lives clients, giving them a sense of purpose, wellbeing & worth. This role plays a vital part in ensuring that our clients receive the best care and support from our CAREGivers.

If you are someone who loves problem solving, has an analytical approach, is organised and enjoys working out challenges and likes being part of team, this is the job for you. Your role will include::

• The Ability to lead a team.
• Ability to and build effective and efficient schedules around our clients and CAREGivers.
• Ensure the rotas are prepared, considering travel time, holidays, training and last-minute cancellations.
• Be responsive to changes in the schedule and liaise with relevant team members.
• Match CAREGivers to new clients in conjunction with client services team and arrange introductions.
• Ensure client schedules are matched to their needs, with the same CAREGiver and the same times each week, where possible.
• On Call duties on a rota basis
• Work with the recruitment team to ensure sufficient current and future staffing levels are met.
• Work with the Care Team to ensure new and existing care packages can be resourced and scheduled on a timely basis.
• Add and maintain all client and CAREGiver information onto to the electronic scheduling system.
• Carrying out care calls will be part of the role when needed 

• Experience of working in a scheduling role within a home care or other relevant environment such as logistics. 
• Good working knowledge of IT systems with experience of Microsoft Office or other software with the ability to learn and adopt new technologies where appropriate.
• Highly resilient and positive with excellent communications skills.
• Excellent organisation and prioritisation skills with the ability to work calmly and accurately under pressure.
• Team player with strong interpersonal skills with the ability to build rapport quickly.
• Excellent attention to detail with the ability to multi-task.
• Logical and analytical with the ability to work on own initiative and meet deadlines

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

This role is subject to DBS enhanced disclosure.