Our office was established in 2007 and our mission is to support as many people as possible to live well, avoid social isolation, maintain a sense of purpose and to remain independent for as long as possible within their own home. This role will play a vital part in supporting that mission.

The ideal candidate will be supporting the care management team by communicating with Clients and their familes, Care Professionals, other health and social care professionals in support of the smooth running of a busy operations department. You will be required to record information in a clear, factual and consistent manner on our operating system and audit incoming information on a daily basis.  The role will be partly based in the office and partly visiting clients and care professionals in the community - mentoring, supporting and training care professionals.  It would be desirable but not essential for you to have worked in a Health & Social Care setting of some kind, or in a training/teaching environment, it is essential however that you can demonstrate previous experience of working with customers in a fast paced environment.  You must be able to communicate with confidence and be able to demonstrate excellent computer skills.  We are open 7-days a week and you must be prepared to work weekends on a shift pattern, currently 1 in 3.

• Customer service skills gained in a fast paced working environment
• IT literate and able to demonstrate use of Office 365/email/excel as a minimum
• Excellent communication skills both written & verbal
• A diligent eye for detail 
• Able to work weekends on a rota
• Starting Salary - £24,000 pa 
• 4 day week - 40 hours

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead Senior Care is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

Please be aware that this role is UK based and that starting employment will be conditional on your right to work in the UK.