Are you ready to enhance and develop your career in care?

As a Field Care Supervisor, your role will include training, developing and supporting our CAREGiver team to have a great experience of working with Home Instead.

Role Responsibilities:

• Deliver Home Instead training programmes to CAREGivers including Learning & Development Programme, Dementia Training, End of Life Training, Moving & Handling, Medication, Stoma Care, Catheter Care, and Basic Life Support
• Manage completion of the Care Certificate for CAREGivers
• Deliver training/coaching at client properties
• Lead CAREGiver team meetings
• Complete back to work interviews following sickness absence
• Support CAREGivers with any queries they may have
• Support performance management and disciplinary procedures
• Participate in on-call duties
• Organise, lead, and support staff retention initiatives e.g. social events, surveys, reward & recognition programmes etc.
• Support CAREGivers with personal development plans and identify their development needs
• Work closely with the Client Experience Team to ensure CAREGiver’s provide an outstanding client experience

Essential:

• Good communication skills with the ability to build rapport quickly
• Organised and flexible to meet the needs of the business – some evening and weekend work may be required
• Full driving licence and means of transport to provide training and support at client’s homes
• Good working knowledge of IT systems e.g. Microsoft Office
• Passion for delivering the highest quality care to clients and helping them to live safely and happily in their own homes

Desirable:

• Experience of training, supporting, and supervising staff
• Level 3 NVQ in Health and Social Care or equivalent qualification or willing to study to complete this qualification
• Knowledge and understanding of legislation and regulations specific to Health and Social Care
• Training qualification or willing to study for this
• Experience of using a Learning Management System (LMS)

Field Care Supervisor Benefits:  

• £20,000 - £23,000 per annum
• Company bonus scheme
• Pension scheme
• Benefit scheme to save money on shopping, days out etc.
• 24 hour access to our Employee Assistance Programme to support your wellbeing
• 40p mileage allowance
• Opportunities to gain recognised qualifications and develop your career
• Great company culture – the chance to make a real difference in your life and the lives of others
• Refer a Friend Scheme – bonuses up to £200
• Training and support tailored to your needs to ensure you are confident in your role