Senior Carer

  • Norwich, UK
  • Full-time
  • Date Advert Closes: 16th November 2020

Company Description

Would you like to take the next step in your career?

As a Senior Carer, your role will include training, developing and supporting our CAREGiver team to have a great experience of working with Home Instead.

Job Description

Role Responsibilities:

  • Deliver Home Instead training programmes to CAREGivers including Learning & Development Programme, Dementia Training, End of Life Training, Moving & Handling, Medication, Stoma Care, Catheter Care, and Basic Life Support
  • Manage completion of the Care Certificate for CAREGivers
  • Deliver training/coaching at client properties
  • Lead CAREGiver team meetings
  • Complete back to work interviews following sickness absence
  • Support CAREGivers with any queries they may have
  • Support performance management and disciplinary procedures
  • Participate in on-call duties
  • Organise, lead, and support staff retention initiatives e.g. social events, surveys, reward & recognition programmes etc.
  • Support CAREGivers with personal development plans and identify their development needs
  • Work closely with the Client Experience Team to ensure CAREGiver’s provide an outstanding client experience



  • Good communication skills with the ability to build rapport quickly
  • Organised and flexible to meet the needs of the business – some evening and weekend work may be required
  • Full driving licence and means of transport to provide training and support at client’s homes
  • Good working knowledge of IT systems e.g. Microsoft Office
  • Passion for delivering the highest quality care to clients and helping them to live safely and happily in their own homes


  • Experience of training, supporting, and supervising staff
  • Level 3 NVQ in Health and Social Care or equivalent qualification or willing to study to complete this qualification
  • Knowledge and understanding of legislation and regulations specific to Health and Social Care
  • Training qualification or willing to study for this
  • Experience of using a Learning Management System (LMS)

Additional Information

Senior Carer Benefits:  

  • £20,000 - £23,000 per annum
  • Company bonus scheme
  • Pension scheme
  • Benefit scheme to save money on shopping, days out etc.
  • 24 hour access to our Employee Assistance Programme to support your wellbeing
  • 40p mileage allowance
  • Opportunities to gain recognised qualifications and develop your career
  • Great company culture – the chance to make a real difference in your life and the lives of others
  • Refer a Friend Scheme – bonuses up to £200
  • Training and support tailored to your needs to ensure you are confident in your role
Privacy Policy