Our office was established in 2015 and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.

We have an exciting new role, to take the lead on recruitment, retention, training and community engagement within the Wrexham and Flintshire East area, this role is to work alongside our current Care manager and be responsible directly to the Director.

This role is developed on a person’s ability to network face to face, develop close links with communities and businesses within the territory, communicate and self-manage to ensure the right carers are sought, assist in the delivery of the new basic core qualification (ACIF) needed in Wales to deliver care, support in completion eLearning training and improve retention of new starters whilst build the reputation of Home Instead Senior Care as a premium home care provider.

§  to ensure that all aspects of recruitment and training are carried out effectively and efficiently in line with company policies and procedures

§  prepare and maintain effect CAREGiver and Client Enquiry record for management purpose.

§  To work on a target to maintain appropriate Client and CAREGiver ratio.

§  to build good working relationship with our team of CAREGivers so they can carry out their duties

§  develop a model to support ongoing learning through our eLearning program,

§  to ensure relevant HR documentation is completed for all new employees

§  ensure the talent track database is up to date, accurate and complies with legislation

§  confident in communicating at all levels, good telephone manner and able to work on their own initiative

§  schedule and conduct interviews

§  generation and collation of starter paperwork prior to commencing work

§  guide and support CAREGivers in completion of paperwork for recruitment and support new starters

§  undertake any other work as reasonably required of you by the Director and Care Manager

§  establish positive and productive working relationships, ensuring regular, constructive two-way communications with CAREGivers

§  carry out Adhoc filing and administration – maintain the HR filing system

§  able to work in an open plan office whilst upholding discretion and company confidentiality at all times

§  plan and support recruitment roadshows in the community

§  organise CAREGiver training and support facilitation of the session as required with the Care Manager e.g. lead on the introduction of the HR documents

§  lead on dementia supportive communities program, e.g. nutrition advice community program and “be a Santa for a senior” programs. (Presentations already prepared.)

§  Be able to work towards agreed KPI’s, Show analysis of previous recruitment results and plan future improvements.

ROLE SPECIFICATIONS

You will be experienced in HR and ideally have a health and social care industry background:

§  extremely well organised

§  excellent communication skills

§  MS Office and technology savvy,

§  ambitious and committed to making a difference.

Ongoing training for the role will be provided, to develop the role within the business.

You will be based in both our Buckley and Wrexham offices with networking and community work associated with occasional travel required within the local area.  Drivers Licence is an advantage.

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead Senior Care is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

Understanding

Candidates will need to demonstrate some understanding of the care sector

Candidates will need to understand the ethos of Home Instead Senior Care