*Outstanding under caring with CQC 

Home Instead Senior Care is the world's leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. Our mission is to brighten the lives of seniors; giving them a sense of purpose, wellbeing & worth. This is an exciting opportunity for a highly skilled, experienced and motivated Registered Care Manager with a strong care background and a passion for high quality care to join our team in Thanet, Kent. As our Registered Care Manager, reporting directly to the operations Manager, you will be responsible for the growth and development of our domiciliary care service ensuring the delivery of outstanding quality care. This will include being responsible for the efficient running of the business, quality control, managing the needs of the clients and day to day management of internal staff and our CAREGivers. This role is suitable for both an experienced Registered Care Manager looking for a new challenge or a highly motivated Care Supervisor or Co-ordinator who is looking for the next step up in their career. In this varied and challenging role, you will be involved in:

This is an exciting opportunity for an experienced Domiciliary Registered Manager with a passion for caring to join our Thanet office.  As our Registered Manager, you will be responsible for the growth and development of our care service ensuring the delivery of outstanding quality care.

This is a varied and challenging role so we are looking for an individual who:

·  Working closely with the Directors to coordinate the development of a high quality private domiciliary care service for older people in the local area

·  Networking in the local community to raise awareness of the service

·  Promoting the highest standards of care and service

·  Recruiting and training CAREGivers

·  Converting new client enquiries and coordinating staffing rotas

·  Care planning and conducting risk assessments ensuring compliance to relevant legal and regulatory requirements

·  Managing a team, making sure that exceptional service is delivered to our clients and workloads are managed accordingly

·  Ensuring successful operation of quality control systems and performing quality assurance visits for clients

·  Continually reviewing and improving our processes to ensure the most effective and efficient service is always being delivered

·  Effectively managing complaints and incidents, carrying out investigations relating to the quality of the service and using those findings to initiate improvements

·  Promoting a positive culture in line with the Home Instead ethos and values. To be successful, you will:

·  Have extensive care experience with a proven track record in providing consistent excellent customer service.

·  Have experience is leading, training and managing a team to provide high quality domiciliary care services.

·  Have or be 'working towards' Level 5 Diploma in Leadership for Health and Social Care

·  Have excellent knowledge and understanding of compliance and legislative requirements of the Care Standards regulations.

·  Have strong skills in conducting care assessment and care planning.

·  Have a good understanding of systems and processes.

·  Have excellent interpersonal and communication skills.

·  Have the ability to inspire others and build fantastic working relationships.

·  Have strong organisation and planning skills.

·  Have the drive and motivation to take on a broad role and develop our care services.

·  Be passionate about providing the highest quality of care.

·  Be commercially aware and have strong influencing and negotiating skills.

·  Be able to demonstrate achievement of business growth targets.

·  Be able to work well and accurately under pressure.

·  Be responsive, agile and remain calm whilst dealing with multiple priorities.

·  Be flexible to meet demands of the business including participating in an on-call rota.

·  Demonstrate good I.T skills and be a proficient user of Microsoft Office.

This role will play a vital part ensuring that our clients receive the best in class quality care and will make a real difference for the older people we work with. We offer an attractive salary and a fantastic career development opportunity in a business and senior management team that wants you to develop with the company. 

Have or be willing to work towards Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services.

At least two years management experience.

A minimum of two years experience within the care sector. 

Candidates must have access to transport and have a full drivers licence.

Candidates will ideally have managerial experience within the domiciliary setting.

Benefits include-

-Paid over time.

-Working within a local radius.

-Working with a team of Outstanding CAREGivers.

-Company benefits scheme/package offering discounts on multiple high street names.

-Working for an award winning organisation. 

-Performance and growth based salary increase.

-Competitive annual leave.

-Working in a beautiful location.

-Designated parking.  

-Working with teams that have time and care.

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you. Please click on 'I'm Interested' or alternatively email a copy of your CV to [email protected] with an outline of your experiences and why you are interested in joining our team at Home Instead Senior Care.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead Senior Care is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.