Our office was established in September and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.

The Office Administrator is expected to support the Registered Care Manager by performing a variety of clerical and administrative duties in order to provide the highest quality of service to Home Instead Senior Care clients and support to our CAREGivers. 

The Role: 

• Offer admin support to all aspects of the business • Ensure all filing and electronic data are up to date • Answer phone calls in a polite, professional manner, providing solutions to queries where able or passing on clear messages to the appropriate member of staff to resolve these. • Play an important role in CAREGiver Recruitment by supporting the Recruiter on application screening and other clerical and administrative duties. • Undertake any support or admin duties as required by the Director or the Registered Care Manager Secondary Duties: • Day to day administrative support for the Team including, but not limited to, diary management, photocopying, filing, archiving Client and CAREGiver files and updating People Planner (electronic system). • Typing Client's Care Plans • All administrative tasks associated with CAREGiver Recruitment. • Making and answering phone calls in a polite, professional manner, taking and passing on messages, dealing with visitors, supporting the team with Client and CAREGiver enquiries. • On call duties as and when needed and agreed with the management. • Dealing with incoming and outgoing post. • Arranging and scheduling meetings, preparing agendas, taking minutes, sharing minutes and information with staff. • Supporting the Care Coordinator with scheduling and management of CAREGiver holidays. • Organise, attend and participate in recruitment and networking events and initiatives. • Ensure office supplies, stationery and PPE are well stocked. Qualifications: Good understanding of all Microsoft office programs (i.e. Word, Excel, Outlook, etc.) Minimum 5 GCSE's including Maths and English. Strong Communication Skills Ability to work in a Team Good, clear, polite and professional telephone manner Effective time, resource and workload management Ability to work under pressure Experience in office administration Clear DBS A minimum of 4 Satisfactory References - 2 of which must be professional

Good understanding of all Microsoft office programs (i.e. Word, Excel, Outlook, etc.) Minimum 5 GCSE's including Maths and English. Strong Communication Skills Ability to work in a Team Good, clear, polite and professional telephone manner Effective time, resource and workload management Ability to work under pressure Experience in office administration Clear DBS A minimum of 4 Satisfactory References - 2 of which must be professional

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead Senior Care is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.