Our office in Leek was established in 2011 and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best quality care and support and help the growth of our business.

We are looking for a highly skilled Care Team Leader to join our team in Leek.  As Care Team Leader you will be responsible for delivering care to clients to a very high standard, alongside being responsible for managing and supporting a team of CAREGivers. You will ensure the care delivered by our CAREGivers is outstanding. In this varied and challenging role, you will be involved in:

Observing and supporting CAREGivers in their role. Assessing CAREGiver competencies, Communicating with clients and stakeholders about the services we deliver on a daily basis. Auditing our systems for managing the care delivered.

To be successful, you will:

• Have extensive care experience with excellent customer service 
• Have strong influencing skills
• Be able to demonstrate achievement delivering high quality care
• Have the ability to build good working relationships.
• Have strong organisation and planning skills
• Be able to work well and accurately under pressure.
• Be flexible to meet the demands of the business including participating in an on-call rota

Due to the need to support the On-Call function, which may require you to support team members out in the field in emergency situations, and also the requirement to travel throughout the community to assist in new client assessments, you should have a driving licence and access to a vehicle.

Two years experience as a CAREGiver, Level 2 QCV or equivalent

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead Senior Care is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.